Forum Discussion

zplugger's avatar
zplugger
Network Novice
Hace 2 años

Band B12

My grey gateway stuck on B12 and slow speeds, used to get B71 and all was well. What should I do ?
internet residencial
  • henry51's avatar
    henry51
    Hace 2 años

    @zplugger, rebooting the gateway might get it connect to your preferred band. If that doesn't do it, you might try moving and/or rotating a bit the gateway and then rebooting it.

zplugger's avatar
zplugger
Network Novice
Hace 2 años

Thanks Henry51

 I did do the reset and no luck, I have external antenna Waveform 2x2 on it. I tried moving the antenna and no luck, stuck on B12, I used to get B71 and it worked ok for me. Streaming now buffers so I might have to change provider. T Mobile has been great for the last two years, not sure what happened. Was thinking about taking the gateway closer to the tower and see if it will switch,I guess I should hook enternal antennas back up first. Getting 3 bars but it will not move off B12.