Forum Discussion
new voice mail and it's asking me to setup voicemail
I have a new voicemail but it's asking me to setup voicemail again. Been setup and working for the last 20 years. I'm suspicious. ¿Qué debo hacer? How do I contact t-mobile for help and not just...
I was VERY nervous about this because in this day and age I trust no one, LOL. I took the plunge and went through setting it up. I used my old pin and it let me proceed; I was able to go through it without entering any new info by pressing the # key. Everything is the same and I was able to get into my voicemails after that. It's definitely an annoyance but it's safe guys. They also give you the option to get into your voicemails without entering a pin like before. Hope this helps. BevyT
Exact same issue with my voicemail. Called 611 as was mentioned way above. Was told some of us didn't have a secure pin...or whatever. So to be overly cautious they're having us reset. Bottom line: apparently visual voicemail also has to be re setup. So go there to setup with your 'new' pin. She also said can do from reg voicemail and enter 123 as the code to reset.
