Forum Discussion
"Secure Connection Failed" Error after 1.03.20 Update
I have the G4SE router which had been working pretty well until recently. I like many others had the VPN disconnection issue that was recently fixed with the 1.03.20 firmware update. While this update did fix my VPN disconnection issue, it did introduce a brand new issue. I am able to connect to my VPN, and access my email, and internal company messaging systems like Teams. However, my internet connection is now being blocked from accessing any internal company sites, systems, or shared drivers or folders. I receive the following error message below
"Secure Connection Failed"
Error Code: PR_CONNECT_RESET_ERROR
"The page you are trying to view cannot be shown because the authenticity of the received data could not be verified"
I have never received this message before with any T-Mobile gateways, and it only occurred after this latest firmware update. I have tried both Wifi, and ethernet connection to the gateway. I have reset the gateway and played with some windows settings but haven't found a solution.
Has anyone else had this problem after this update? Any suggested fixes?
I have the same issue, very frustrating when I have to login to work vpn from home. TMobile please let us roll back to last working version
Similar problem. T-mobile needs to allow their support people the ability to rollback the firmware. I was struggling but getting by until 1.03.20 was pushed to my router in the middle of the day. Very frustrating. T-mobile, get with it!!! We need a real fix and some sort of communication before you "force" put this stuff out or maybe give us an option to lock in on working code levels.
So we are having a similar issue. My wife's VPN work connection is doing the same thing. Mine however is still working without issue.
