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Uncomparable slow wifi to 'normal' ethernet speed
You're right, that is a weird differential! Are you using an attached router, or are you relying on the WiFi from the gateway? I have an Arcadyan KVD21 5G gateway and get more reliable speed with an Ethernet connection, so I have things like Apple TV 4K hooked into a Netgear switch which is then plugged into the gateway, but no router. It would be normal to see a dip in download speeds during the day when Internet traffic is at its worst, but it sounds like your problem occurs consistently.
If you have a spare router you can use for a test, configure it to be in Access Point Mode, connect it to your gateway, and see if the problem remains. It's possible you have a dud of a gateway that can access the cell tower but is not working for WiFi. If the router solution corrects the problem, call Support and tell then you need a new gateway. While WiFi will always be a bit slower than Ethernet, there shouldn't be that type of differential.
¡Buena suerte!
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