Forum Discussion
Updating T-Mobile 5G Gateway (G4AR & G4SE)
Does anyone have any Idea how to update the router to my T-Mobile 5G Gateway (G4AR & G4SE)? On T-Mobile website, it tells me to Restart it but I'm pretty sure that isn't going to do anything and I've already tried it and didn't work. I want to update it because the wifi has been continuously disconnecting for every device in the household for no reason
You will have to contact Tmobile home internet support. G4se specifically has a bad update, according to their support team. You may end up with g4ar. While they look the same, the internals are from a different manufacturer, and have different updates.
As a side note, updates are not something that is controlled by tech support.
