weak signal

Letty1953 wrote:

I have had t mobile almost a year no issues. Monday morning the signal went weak and has been since. No bad weather no power surges. They sent new gateway nothing changed. I moved it to every spot the app shows is a good place nothing. Now they are sending new sims card but I asked IT people they said rare that this is issue I work from home it's so slow and freezes constantly. Can't get tv I stream and my ring cameras don't work. Any ideas I don't want to change but will 

 

I've had the Home internet for a while now and have consistently had connectivity issues! My app for the internet has always said poor or weak signal strength. I've moved the gateway to all different areas of my home and still the same issue. I'm thinking I need a new upgraded gates device because I also work from home and it's nothing but issues, especially in the summer months when kids are home and using other devices.