Forum Discussion

RamonaRamone's avatar
RamonaRamone
Newbie Caller
Hace 4 años

Why doesn't my home internet work on battery?

So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

  • RamonaRamone wrote:

    So TMobile internet is awesome and have no complaints there but for some reason I need to have it plugged in to an outlet or else no one can be online, this is an issue because it later has to be unplugged to let it cool or else it begins to overheat, is there something I can do to fix it?

     

    Según el T-Mobile gateway manual :

     

    During battery operation, neither Wi-Fi nor Ethernet connections are supported.

     

    There are several threads on here dealing with overheating, and the use of fans.

     

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    e2deborah wrote:

    Happy, and sad, to read this thread. Just lost power and work from home, was under the impression from TMobile sale That this unit ran on battery specifically for this situation. :(

     

    An Uninterruptible Power Supply (UPS) can supply power to your gateway during a power outage, for hours depending on the capacity of the UPS.  It can also offer surge protection.