Forum Discussion

jalkdhgaw's avatar
jalkdhgaw
Network Novice
Hace 10 meses

customer support chat

So basically, I was told twice I was apporved for a line (both phone or tablet) now im being told that I owe a bill when ive never had tmobile. (this was on a chat for support they said I was approved for the tablet and phone for the phone) How do i get the chat or request it because theyre saying its not there when it has to be. there has to be steps to legally find out correct?

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile chat is still there but it depends on what time you're trying. I just went to the support page waited a couple of seconds and it popped up.

     

  • Seem they shut down online chat support starting to regret joining this company ….