Forum Discussion
Regarding Phone Upgrafe
I bought Samsung S23 4 month ago. It was bought in a family line from my brother and he is paying for it and it was a 24 month plan
But rn I want to switch to Iphone and we have paid for 4 month bill. So now how does that work? So if I buy new one, the old payment will be gone and I have to start pay the new phone if I return the old one?
Buying devices on the payment plans can be pretty easy and convenient. Normally you would need to wait until the phone is fully paid off at the end of the 24 months before you can use it as a trade in. We do have a Jump! feature that you can add to your line that has a lot of helpful benefits. One benefit is that it allows you to upgrade your phone after you pay off half of the retail price. That usually falls at 12 months unless you had to make any kind of downpayment.
The way it works is when you make the payment to bring the balance down to half, you can shop for a new phone and choose the Jump! option in the order process. That flow will ask for your current phone information (make, model, IMEI) and lists it as the trade-in device. You complete the order by paying any taxes and downpayment necessary for the new phone. When you get the new phone (in the mail or at the store), you return your current phone and the system will pay off the second half of the current phone within a few days of T-Mobile receiving it. At the end of it all, you will only have one payment plan on the new phone.
Hope this helps!
Buying devices on the payment plans can be pretty easy and convenient. Normally you would need to wait until the phone is fully paid off at the end of the 24 months before you can use it as a trade in. We do have a Jump! feature that you can add to your line that has a lot of helpful benefits. One benefit is that it allows you to upgrade your phone after you pay off half of the retail price. That usually falls at 12 months unless you had to make any kind of downpayment.
The way it works is when you make the payment to bring the balance down to half, you can shop for a new phone and choose the Jump! option in the order process. That flow will ask for your current phone information (make, model, IMEI) and lists it as the trade-in device. You complete the order by paying any taxes and downpayment necessary for the new phone. When you get the new phone (in the mail or at the store), you return your current phone and the system will pay off the second half of the current phone within a few days of T-Mobile receiving it. At the end of it all, you will only have one payment plan on the new phone.
Hope this helps!
Cross out "phone" and replace it with "TV" and see how your question sounds. You bought a Samsung S23. You get to live with a S23.
Yeah it made me alot clear and thank you so much for that.
About the jump of that you mentioned. If I pay 50% of payment for my old phone that is samsung S23. Its full price is 800 and by 12 month I will pay half that is 400$.
So after 12 month if i get the new phone that is Iphone 15 which is 833$. So if I jump to another phone as you said after 12 month. Do i have to pay whole 833$ or what? Can you clear me this out. It would be really helpful. Gracias.
If you Jump! into an iPhone that is $833 now on the payment plan, then you would need to pay at least $416.50 off to be eligible for it to be used for a new Jump! later.
So after 12 month if I pay atleast 416.5$ then for new phone. I have to pay just another 50% of the total amount that is 416.50$.
So basically 416.50$ for samsung S23 for 12 month. And rest 416.50 for rest 12 month of my new jumped phone which is Iphone 15.
Is that correct?
No. At the end of the 12 months with your S23, you give it to us and we pay off the second half.
For the iPhone, you would pay any upfront costs (determined at time of purchase) and then they break up the $830 retail price over 24 months.
If you wanted to upgrade again a year later, you return the iPhone and we pay off the remaining half balance and you start fresh with whatever new phone you choose then.
