Can a phone w/a cracked case be traded in as part of the iPhone 15 promotion(s)?
We have two iPhone XR handsets we plan to trade in as part of a promotion to get new iPhone 15 Pro handsets. The promotion is basically the "it's on us" deal, where we get credits on our bill each month to defray the cost of the equipment. Negatives: we have to stick with T-Mobile for the duration of the equipment purchase plan (two years) we get phone which are locked to T-Mobile's network, whereas our current phones could be unlocked at any time (they're been paid off for years now) we have to upgrade to theGo5G Plus plan. Thatplan is slightly more expensive than the current T-Mobile ONE plan we're on today. My main concern is that my wife's XR has a cracked case on the back. Will the trade-in still be accepted? I mean, the XR is so old that the trade-in value is less than $100 even for a phone in perfect condition. So at worst I could see us having to pay an extra $100. But will that even be possible? Should we get the phone fixed first, at a cost of about $110?