Can't Change Administrator Photo in T-Life
Hi, I'm setting up a syncup watch for my child and put in my contact info in the t-life app as the administrator. I want to change my profile photo, but every time I try I get "Something went wrong. Please try again." error message. I'm doing this in the manage watch contacts setting. Is there somewhere else I can do this or a different setting? I also get the same error message if I only try to change avatars. I tried deleting the watch, deleting the app and reinstalling, but the same original avatar showed up and I can't change it.SyncUP Watch 2 not receiving incoming audio texts
My child's SyncUP watch 2 is not receiving incoming audio text messages from contacts. Regular written texts come in, emojis come in, photos come in, phone calls come in, and video chat calls come in... HOWEVER, I send audio voice text messages from my Galaxy Android phone and they aren't received on his watch. There's no error shown on my phone. It shows that an MMS text was sent successfully. I've tried restarting his watch and restarting my phone but that didn't help. He is able to send me audio texts from his watch to my phone without any issues. Any ideas why my audio text messages aren't being received? Any settings I can check?Syncup Kids app is stuck on the "Create a profile" screen
I have entered all the required information and clicked theNext button. Now the pink spinning wheel is mocking me, refusing to move me along. I have uninstalled and reinstalled the app, and restarted the phone. Nothing is allowing me to move forward. ¡Ayuda!
