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4 TopicsWarehouse "never received" my trade-in device
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trade-in phone (IPhone X) to USPS. On December 2, my tracking depicted that it had arrived at the warehouse. A week later I never got the rebate I was told I would receive and I decided to call them. They said there would be an investigation in which 5 days later (December 10) I received an email that they did not have any information that they received the trade-in. I clearly did return it, so what am I supposed to do now. I am still receiving messages that I have to return the phone despite messaging the team multiple times. All their responses were to wait. This is making me go insane.Solved8.3KViews1like45Comentariosunfair practice
Having been a customer for several years now I find this change of payment to be a form of discrimination. We do not wish to alter our plan of payment either to debt or bank account. I'm mystified as to why our credit card payment isn't good enough for you. Losing the discount when you are guaranteed our monthly payment without hesitation in my opinion is not good business and certainly not good customer relations.282Visto3likes14ComentariosIs there any way to unlock local updates for andriod 13
It's beyond frustrating to find out well after the fact that your phones are locked down and you activity prevent your customers from using their phones how they please. I want to update to andriod 13, no one spends this kind of money on these devices to be using dates tech... If I wanted to stay on old versions of andriod I'd have bought a cheap phone or kept using an old phone. Does anyone know of a way to update your phone to a13, only in tech is it considered okay to restrict people's use of items they've purchased because you think its better for them. That would be like buying a new car that won't start if Ford thinks the weather isn't good enough to drive in, or your insurance company locking your vehicles ignition when rain starts, Nike sueing you or activity tampering with your shoes should you be discovered playing tennis in the basketball shoes. Just absurd you think this is a positive business model it's infuriating, I've been waiting ALL YEAR for the a13 update to move from manufacturer is working on it to your ridiculous testings phase, when we all know good and well there are os13 versions that have been out pretty much all year. Had I bought an unlocked model I would have what I wanted with my expensive phone yet I decided to purchase it from tmobile and instead I have to wait for your permission and testing regimine with id going to take what? another year? I will be thinking long an shard before purchasing any further phones with any company who follows this model of babysitting and restricting and trying to control how I use devices I've bought. That said if anyone knows of any way to update your phone, root, anything, please help!278Visto0likes5ComentariosI LOST MY IPHONE 13 PRO ON METRO-NORTH FROM DARIEN,CT TO STRATFORD,CT ON VALENTINE'S DAY 2022!
I FILLED OUT A LOST ITEMREPORT WITH METRO NORTH. I THEN TRACED THE PHONE TO GRAND CENTRAL TERMINAL, WHERE I LATER DISCOVERED MY IPHONE 13 PRO RUNNING iOS 8, macOS Yosemite, watchOS 1. I DECLARED MY IPHONE LOST THRU T-MOBILE WHERE I HAD A DEDUCTIBLE FOR $249, WHICH I PAID TO ASSURANT. I THEN RECEIVED MY CLAIM NUMBER & TRACKING NUMBER FOR FEDEX. FEDEX SAID THEY DELIVERED IT ON THURSDAY FEB 17,2022 @12:35PM.I ARRIVED HOME THE NEXT MORNING TO FIND NO PACKAGE ANYWHERE! I LATER DISCOVER THAT THE PACKAGE DID NOT REQUIRE A SIGNATURE? I WAS STUNNED TO FIND THIS OUT!! I PAID $249 FOR A REPLACEMENT IPHONE & IT DIDN'T EVEN REQUIRE A SIGNATURE, ABSOLUTELY SHOCKED!! I THEN FILLED OUT A CLAIM WITH FEDEX! WHAT ELSE CAN I DO?143Visto0likes2Comentarios