T-Mobile 5G Connection Issues causing missed Texts, Calls, and Voicemail - NO DATA!
I just don't understand the disconnect or differences in the 2G, 3G, 4G, 5G wireless generations and why 5G seems to be so different. I never had to second guess what my status bar is indicating. I have had "5G" connection issues on Apple, Samsung, and now Google devices. Random errors like "emergency calls only" or no signal whatsoever. Or full 5G UC access - yet I can dial my phone and watch it not ring or indicate a missed call. I can even send a text message or leave a voicemail and neither ever arrive. Thought this issue was limited to Samsung and Apple. Got a Pixel - same issue - so I think it's the Tech itself and/or the tower but not the devices. Had 5G + on my Pixel 6 - placed a call while out and it rang but left voicemail - nothing. Realized the voicemail didn't pop up - tried again - nothing. Then I got a "missed" call. Yet no ring. When asked, the person said it rang but it was a long delay, and it didn't seem like a regular ring. Not sure why this is but when 5G is enabled, at some point your device "disconnects" from the network and you have no idea you have missed any contact attempts. Turn 5G off? Walla! Issues are gone. Smh Did those two voicemails ever pop up? Nope! Still waiting. Imagine if someone called me during this time, left their dying will on my voicemail and I would not have any clue they called me, let alone that they left a message. Meanwhile my phone shows connected and full 5G access. T-Mobile engineers need to speak on this, and they need to stop this 5G push if it isn't even reliable. NEVER had to ponder if my device is connected or not with LTE. NEVER. I guess I will try 5G when 6G comes out ……….
iPhone T-Mobile App issue
Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says "Sorry, Something went wrong. No podemos procesar tu solicitud en este momento. Intenta nuevamente más tarde". There are two buttons at the the bottom that say 'Dismiss' and 'Try again'. If you click the dismiss button it just brings you to a white screen with the t-mobile logo in the middle and the words 'and done' at the bottom. If you click try again, the same error screen described above re-appears over and over again.Neither of the buttons fix the issue. I have an iPhone XR. I've downloaded, deleted and re-downloaded the T-mobile app multiple times to remedythe issue but it does not.My account is not pre-paid. Using a web browser, I can log into my account with no issues. Anyone else having these same issues? Anyone have a fix? Any help would be greatly appreciated:)
T-mobile wingman/Managed wifi settings on iPhone
Why do I have two managed wifi settings on my IPhone? When I remove the SIM card they disappear. There is no way to delete them nor forget network.Every time Ireset network settings they reset to auto-connect? I have extracted the script of one of the managed settings and its concerning it contains the verbiage to bypass MAC randomization, create a captive portal, and hide it from me the user?
Why won't my Apple devices print using the new T-Mobile Cylinder/ Gateway router's wifi?
New Gateway Cyliner router working great, except none of our Apple products can print via wifi. "No air printers found" is the error they return when we try. I've tried to troubleshoot using both Apple and T-Mobile customer service and no one seems to be able to help. Is it because of WPS? The printer is on wifi because we can print from any other devices. If we can't figure this out, the router is going back.
iPhone 13 Series Dual eSIM Setup Instructions
After spending 4+ hours on the phone with customer care, and in-store, today trying to get Dual eSIM's setup on my iPhone 13 Pro Max, I left the store with one eSIM and one physical SIM on my new device. I need help and direction on how to get multiple eSIM's from T-Mobile setup on my device. I currently have two T-Mobile accounts - one personal, one business. I've previously used them in Dual SIM setup, one physical SIM & one eSIM - as described above, on my iPhone 12 Pro. Every time I've needed to re-setup the single eSIM for that device, the store always struggled to know what to do and how to get me setup with a single eSIM. Now that the iPhone 13 Series supports Dual eSIM use, I'd like to get setup this way.The device was ordered from Apple to activate T-Mobile's network, and the eSIM for my personal line came pre-configured upon the arrival of the device. However, when using the "Change SIM" option in "My Account" for my business line, as well as the store attempting to update from their end, the system gives an error stating "Looks like that eSIM number is already set up." after inputting the EID from the iPhone 13 Pro Max. "My Account" has no option to input any other information from the device that may link the 2nd eSIM back to the network, and the in-store employee said the same, or didn't understand how to set it up on their systems. I need precise direction on how I can get both eSIM Profiles for the two T-Mobile accounts installed/downloaded to the new phone. Ayuda.
