Assurant Insurance Complaint
Been dealing with Assurant and UPS since April 2024 and it has been a complete nightmare. First, the replacement phone they sent was not delivered by UPS, although UPS said it had been delivered. It may have indeed been delivered but not to my house as I waited all day for the delivery. I called Assurant to let them know that I had not received the phone and they filed a a UPS claims on my behalf as I was informed that the company would have to do it. The claim was closed as UPS said it was delivered with no back up information other than the standard delivery receipt. From what I was told by a UPS driver they are supposed to take a picture which I had not received. To make a long story short, I ended up having to purchase a new phone because of the run around. Now Assurant has withdrawn almost $400.00 from my accountthrough tmobile becaused the damage phone had not been returned. Tmobile says they cannot help me because it is dealing with assurant. It seems like I have reached a dead end. I have no replacement phone, out of pocket for the deductible, and a negative account. Looking for any advice/suggestions. ¡Gracias!
How to factory reset One Plus with a black screen
I dropped my phone. The screen didn't shatter, but the screen is black. I can't do anything including transfer my data. The alarm clock goes off constantly. How can I stop the alarm? I can't send the phone to the insurance co. in the mail like this. I also have confidential work information on the phone that was still open when the phone fell. I need BIG help!!!How to factory reset One Plus with a black screen
I dropped my phone. The screen didn't shatter, but the screen is black. I can't do anything including transfer my data. The alarm clock goes off constantly. How can I stop the alarm? I can't send the phone to the insurance co. in the mail like this. I also have confidential work information on the phone that was still open when the phone fell. I need BIG help!!!
where is my phone
I sent my broken phone back to assurance in the envelope provided. Some how it got lost? And I got charged because they never received it. Why am I getting charged if I sent it. I called they said I will get my money back in 2 to 3 bill cycles. It's been almost 4 months now and Everytime I call they don't know what to tell me. That they are still waiting. They are going to send a email to the higher ups. They went to check the inventory see if it arrived. Esto no es justo.LG Q7+ Deductible $99?
Why on earth is the deductible for the LG Q7+ phone the same cost as a new unlocked phone of the same model at Walmart? Please explain why I'm paying an extra 15$ a month for my kids phone just to have to pay the full purchase price for the phone to replace it? This was a shock and completely upsetting. And to make matters worse, I have received NO explanation from either Assurant or TMobile. This is a sham. I can't believe you would do this. It shouldn't be a tier 3 phone if you can purchase it for the SAME COST UNLOCKED at Walmart!!!
