Bait and Switch Help
How do I go about getting assistance with being Baited and Switched regarding my phone plan? In Feb of 2024 I reached out to Tmobile Text Customer Support to discuss upgrading my phones. I was very clear when asking for TOTAL BILL price from the rep. Rep said TOTAL BILL would be roughly $255. The bill has been $310 each month since. Ive called monthly to try to remedy, but never get helped. Just a $60 bill credit and told a manager would call and that never happens. ¿Qué hago a continuación?