Updating T-Mobile 5G Gateway (G4AR & G4SE)
Does anyone have any Idea how to update the router to myT-Mobile5G Gateway (G4AR & G4SE)? On T-Mobile website, it tells me to Restart it but I'm pretty sure that isn't going to do anything and I've already tried it and didn't work. I want to update it because the wifi has been continuously disconnecting for every device in the household for no reason
Unable to access usbank.com
For several weeks now I have not been able to get to my bank's website via T-mobile home internet. I get the following page : The only way to get to that site is if I turn off wifi on my phone, OR if I go to the home of a friend who has Xfinity or Verizon internet! T-mobile is, of course, absolutely no help. They have one, and only one, response, which is to move my gateway device to another window.I'm sitting next to my gateway which is line-of-sight with the tower. Does anyone else have this problem? I'm thinking my only option, since I don't like doing financial stuff on my iPhone, is to switch providers.
Blocked From The Network
For multiple days, every morning my phone gets blocked off the network. I always have to tell someone to get the app and reactivate it, Ive tried doing it myself multiple times on my laptop but it just shows the status of the gateway. None of my family members have the app but me and my dad. But either way somehow my phone gets deactivated every morning, What can I do about this?
Unable to receive MMS messages from Verizon on wife's phone (SMS messages are fine)
My wife uses her phone for work and is unable to view MMS messages from her boss. (screen shots). SMS messages are fine, but MMS messages show up as a link that requires a login.We recently ported from Verizon and the problem started when we switched over.
Extremely high latency with home internet
Just recently got the home internet gateway and it's been incredibly disappointing. For the price of it and the fact we have cell towers, including tmobiles towers, within less than a milebof our home, it's been incredibly underwhelming. Speeds are anywhere between 20mbs and 300, meanwhile the latency is consistently well over 120ms (as high as 800) on downloads and several thousand milliseconds on upload. We've had the gateway in every spot we could think of, each one reading "excellent" signal on the gateway and app and single location was better than any other. Even had it sitting outside the balcony and it was still horrendous performing tests directly on top of it. Is there anything to bother trying with this or just send it back? Was hoping for something at least halfway decent compared to what I had last and somehow it's come up even worse for wireless connection.
Specific Lookup Fails
I have one specific IP address that I am unable to contact whenever I attempt through a device using the T-mobile WiFi. If I remove my device from WiFi, it immediately works. Suppose the address is wts.populiweb.com How do I get T-Mobile to stop failing to resolve it? I get the errorwts.populiweb.com's server IP address could not be found. This started about a week ago. How can I resolve this issue? Gracias.
