datos
22 TopicsiPhone eSIM temporary unlock while traveling abroad
HI, I would like to know if eSIM can be unlocked only while traveling abroad. We used to be with another carrier "V" as I heard they were the only one keeping the devices unlocked even while the phone is in installment. We switched to T-Mobile 9 months ago because T-Mobile sales representative offeredcheaper monthly fee for seniors like us, upgrade to iPhone 15andT-Mobile unlocks SIM temporarily for 30 days if requesting before traveling abroad even we are in equipment installment plan. TodayI contacted forT-Mobile chat support as my wife is traveling to Japan from this weekend and was advised by a chatbot that we are not eligible to unlock because there is a balance for monthly device payment. I googled and readsome people saying the temporary unlock isavailable only toAndroid phones. It seems to be not what T-Mobile does/doesn't but rather hardware setting on Android. I also see certain iPhone can be unlocked only if installment plan is purchased from Apple store or Apple.com, which sounds weird to me why customers purchased directly from the carrier is limited in services. Although my Go5GPlus plan offers up to 5GB data included, I was informed I need to purchase international data pass after that ($35 for 5GB in 10 days, $50 for 15GB in 30 days), which sounds comparably expensive as long as I researched Japan local carriers' prepaid data rate. We travel overseas only 1 or 2 in a year, so it is still cheaper when considering the monthly charges overall, but I just would like to know the correct information of iPhone under T-Mobile equipment installment plan. Could someone who was recently in the same situation or T-Mobile expert could clarify the most updated information? Thank you so much,951Visto0likes1ComentarioSet up Cellular data
I had to reset my phone. I changed nothing as far a plan or provider. And it's asking my for a QR code and or to transfer to a new phone, which I don't need to do since I have the i phone 14 pro. How do I get the QR code? or I did see it give me an option to set up manually. I just want to set up my same service.197Visto0likes2ComentariosUnable to download group MMS
I have a Pixel XL that was originally Project Fi. I switched to TMobile two weeks ago and my group MMS are not downloading, either on wifi or mobile. Sometimes they come through, other times I have to go to the individual messages and download them. 90% of the time, they fail to download. I've done all the troubleshooting, including resetting the network and creating the new APN from this forum. My husband has the same phone and same network and is not having this issue. The message app also crashes after a few tries at downloading. Google support was not helpful, telling me I can't use wifi for MMS, which is incorrect because I've always used wifi. Plus, it's also happening on data. Below is the APN I have done according to TMobile support doc. Although, my phone does not have a "MMS protocol" option. This helped my phone to be able to receive them more frequently, although, I still have to download them. Android APN settings Open the Access Point Names or APNs menu. In Settings, look under Wireless & Networks or tap the Connections tab. Touch Mobile network. You may need to touch More settings, More..., or More networks first. Touch Access Point Names. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN. Verifica y actualiza las siguientes configuraciones para el APN de datos. Name: T-Mobile APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices) Proxy: <Not set> Port: <Not set> Username: <Not set> Password: <Not set> Server: <Not set> MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc MMS proxy: <Not set> MMS port: <Not set> MMS protocol: WAP 2.0 MCC: 310 MNC: 260 Authentication Type: <Not set> APN Type: default,supl,mms OR Internet+MMS Default Android provides a text field to enter: default,supl,mms. Samsung ofrece un botón de radio Internet+MSM para seleccionar. APN Protocol: IPv4/IPv6 APN roaming protocol: IPv4 Turn APN on/off: Grayed out unless there are multiple APNs Bearer: Unspecified Press the Menu key. Touch Save. Delete any other APNs that appear in the list. El APN FOTA puede quedar si está disponible. Presiona el APN que hay que eliminar. Press the Menu key. Touch Delete APN. Verifica que haya un círculo junto al APN restante. Haz una reconfiguración parcial. Mantén presionado el botón de encendido hasta que el dispositivo se apague y reinicie. Prueba la conexión de datos y/o MSM accediendo a Internet o enviando un mensaje de foto. Completa soluciones de problemas adicionales si las configuraciones de APN son correctas pero los problemas persisten.Solved18KViews0likes19ComentariosHow to factory reset One Plus with a black screen
I dropped my phone. The screen didn't shatter, but the screen is black. I can't do anything including transfer my data. The alarm clock goes off constantly. How can I stop the alarm? I can't send the phone to the insurance co. in the mail like this. I also have confidential work information on the phone that was still open when the phone fell. I need BIG help!!!23Visto0likes0ComentariosHow to factory reset One Plus with a black screen
I dropped my phone. The screen didn't shatter, but the screen is black. I can't do anything including transfer my data. The alarm clock goes off constantly. How can I stop the alarm? I can't send the phone to the insurance co. in the mail like this. I also have confidential work information on the phone that was still open when the phone fell. I need BIG help!!!34Visto0likes0ComentariosUso de datos
I purchased a Netgear Nighthawk Hotspot and signed up for the prepaid plan. I have an off grid property and there is a T-Mobile tower about 5 miles away. I was at home (away from the property)setting up the hotspot and charging it through the USB connection on my home computer. The only usage was a quick test to verify a client could connect to the hotspot and have internet access. My data usage now shows that I have used over 80% of my data with there being a number of 100MB chunks at a time. This is over less than a one day period without any clients connected to the hotspot but with the USB connected to my home computer's USB port. I've now moved the hotspot power source to an adapter and the data usage appears to have been reduced significantly. I'm hoping this fixes the issue but don't understand why the hotspot was using 100MB chunks while connected to a computer with a hard wire internet connection???? Also, is there a way to view what the connection/site was that used the data?26Visto0likes0Comentarioscellular data transfer
I just got an IPhone and I have An android right now. I'm trying to transfer my cellular datafrom my Samsung to the IPhone 14. It says I need some activation code and a SM-DP+ Adress and a confirmation code or also a qr code. But I don't see any of those things in my galaxy s20.65Visto0likes1Comentario- 233Visto0likes12Comentarios