Hot Spot Data
Hello. So I keep getting this text message that says I'm out of hotspot data. The thing is I NEVER EVER turn on my hotspot and use it. Does anyone have a clue to what is going on here? And on top of this it says I'll have more hotspot data available on 11/06! I get this about every month and the end of my billing cycle. Any idea/help is appreciated.
I have simple choice North America plan and it says talk, text and data up to 5GB is included. When travelling to Canada - do you need to turn on Data Roaming on your device?
I have simple choice North America plan and it says talk, text and data up to 5GB is included. When travelling to Canada - do you need to turn on Data Roaming on your device?How do I check if my account was in the breach?
T-mobile recently announced a data breach and right about that time all of my information attached to my account had significant amounts of intrusion. It took me over a week to move everything over to a new secure email address. With my email they got access to a lot of my other accounts and with the combination of my credit card information and email they were able to intrude my credit card's account and attempted to redeem my rewards on a bunch of Victoria's Secret gift cards. I'm very sure this is a result of their data breach, I haven't done much with my email and that credit card was relatively new. Is there some way to verify if my personal information was breached?link or Delete My T-mobile ID Account
I transferred my number from Verizon to T-Mobile 3 days ago I have a problem linking my phone number with my email. I get this message: We've temporarily locked your account to protect your information. Please call Customer Care at 1-800-937-8997 or wait 24 hours to regain account access. When I contacted customer service, they did not know what this thing was, and I waited for two days not 24 hours and same problem, and until this moment no one knows a solution to this problem. The email is: nonamewifi@icloud.com Please help me solve the problem of link my phone to this email. my phone number is : 8782233878 Knowing that I have tickets number : 77516705 and no one does anything, I love T-Mobile and do not want to go to another company. please help me to unlock my email or Delete my email in the system and i will create another account with same email and Thank you
Why is my mobile hotspot limit so low only 5gb when I have a 50gb data cap?
Why is my mobile hotspot limit so low only 5gb when I have a 50gb data cap? Databis data isn't it? It shouldn't matter whether I use it on my phone or use hotspot to provide "wifi" to my computer. Why does Tmobile limit hotspot data so much on an "unlimited" data plan. Doesn't seem very unlimited to me! Seems very limited considering an hour of video is a GB! I guess they can charge for more data because they have a * in the contract that basically makes unlimited not unlimited!
