iPhone 13 Pro Max switch from Physical SIM to eSIM
We are regular T-Mobile customers (not post-pay/pre-pay) with 4 phone lines. We have iPhone 13 Pro Max and iPhone 12 Pro Max. Is it possibly to change all physical SIM to eSIM? Although T-mobile Data covers international but it is EXTREMELY slow. It will be better to purchase a local SIM for data use.Since iPhone in the US market don't provide dual SIM caddy, it will be painful to reject the T-Mobile SIM and keep it in safe place whiletraveling.
iPhone 13 Series Dual eSIM Setup Instructions
After spending 4+ hours on the phone with customer care, and in-store, today trying to get Dual eSIM's setup on my iPhone 13 Pro Max, I left the store with one eSIM and one physical SIM on my new device. I need help and direction on how to get multiple eSIM's from T-Mobile setup on my device. I currently have two T-Mobile accounts - one personal, one business. I've previously used them in Dual SIM setup, one physical SIM & one eSIM - as described above, on my iPhone 12 Pro. Every time I've needed to re-setup the single eSIM for that device, the store always struggled to know what to do and how to get me setup with a single eSIM. Now that the iPhone 13 Series supports Dual eSIM use, I'd like to get setup this way.The device was ordered from Apple to activate T-Mobile's network, and the eSIM for my personal line came pre-configured upon the arrival of the device. However, when using the "Change SIM" option in "My Account" for my business line, as well as the store attempting to update from their end, the system gives an error stating "Looks like that eSIM number is already set up." after inputting the EID from the iPhone 13 Pro Max. "My Account" has no option to input any other information from the device that may link the 2nd eSIM back to the network, and the in-store employee said the same, or didn't understand how to set it up on their systems. I need precise direction on how I can get both eSIM Profiles for the two T-Mobile accounts installed/downloaded to the new phone. Ayuda.
eSim stuck on "Activating" on iPhone from EU
Hello there! My wife is facing problems when activating her eSim for T-Mobile US Prepaid. She already chose a plan, payed, the new phone number was successfully set up but now (since 12h) she's still in the process of "Activating". I did the same and after waiting some minutes in the "Activating" process all went fine. What shod wedo now? We're currently located in Germany and will travel to US soon; I've activated using WIFI + Vodafone (as local operator), she tried with WIFI + O2-DE (as local operator); I'm not sure if/how cell towers differs to allow mine to succeed and hers to fail. I've read here and there that there might be a way to get a QR code to re-initialise the process, but I have no idea how/where to get it. Please let me know, any kind of support is much appreciated, thank you :)
esim activation stuck on iphone 14 pro
Just switched to t-mobile (now i wish i wouldn't have), it's nightmare to activate one of line, spend almost 8+ hrs at store and phone with tech support, it's looks like no one knows the solution. my phone het stuck "Activating..." This shows under Setting>Cellular>Turn On This line. Tmobile says on there end it show eSIM is activated but my phone never get out of the "Activating..." and when i try to make a call, gets the msg saying my device is doesn't have an active SIM card. My store agent also changed the brand new phoen to another brand new phone but no luck. I wonder if anyone has answer.