Postpaid eSIM Updated w/Unrequested Changes
This pertains to a brand new iPhone 14. Since yesterday, I noticed that the cellular signal on thephone fluctuating rapidly, despite remaining static in the same room. In addition, I also noted the following: After a factory reset, and selecting "keep eSIM", the cell line does not engage during the phone setup after reboot. It only reads "SOS". The cell line is present after finishing set up though. This is divergent from baseline behavior, where the cell is active and can be used for activation. The cellular service cannot access the standard T-Mobile DNS servers when a proxy app is engaged for testing. This is also different from the baseline, where DNS worked with the proxy just fine. Using external DNS servers works, oddly enough. The Apple's built in Field Test tool ( dial *3001#12345#*) shows abnormal values, such as changing LOC values, which if i understand correctly, should be unique to every cell tower. I contacted support and there wasn't much they could do and recommended I contact Apple. However, the state of the eSIM is controlled by the carrier. Is there a baseline, or reference for nominal T-Mobile cellular line values? Is it possible to return the device for another model, since the eSIM has been likely compromised in some way, from the results of my analysis? Gracias
Locked ESim on Samsung but not Apple
My T-Mobile account is in good standing and I have two devices which are on payment plans One is a Galaxy s24 Ultra and the other is an iPhone 15 pro Max so when I add an MVNO ESIM to the pro Max it works just fine with no problems whatsoever. When I add an ESIM to the Galaxy s24 Ultra it says network locked and it won't let me access the eSIM at all. So why would it work on the iPhone and not on the s24 when neither of them are paid off? I called the Philippines call center the other night and she assured me that she spoke to a supervisor and due to my account status they would unlock the ESIM for me on the s24 even though it's not paid off it never happened so I called in the morning and I got the USA call center and they said absolutely not they would not do it for me and still would not give me an explanation as to why the e Sims work just fine on the Apple and not the Samsung! Does anyone know why this would be an issue with the Samsung and not the Apple? Also, I noticed that there is a place that you could contact someone higher up that could possibly help me with this but you can only access them through some type of like Facebook or something, do you know who that is at T-Mobile? Thanks any insight would be appreciated.
Error 505: se produjo un problema para completar tu pedido
There was an issue completing my order of a prepaid esim plan. Error 505. However, even the 505 error is related to the failure of the payment my credit was charged. I have contacted T-Mobile support team and they told me that the purchase failed. Has anyone experienced something similar? Did the transaction cancel and money were refunded?cannot send or receive text messages on my e sim
I got an e sim activated on my iPhone 13 Pro. But I'm unable to send or receive any text messages on my e sim number. Ifanybody has gone through a similar situation please help. It's been less than 24 hours since my e sim got activated if I'm not wrong all the services should be up and running immediately after activation.
E-sim activation from abroad? Other providers can do online, how does T-mobile does it?
Currently overseas and got issue with my regular phone with physical simcard. Due the fact had to use a new phone (iphone) which only can be used with E-sim I would like to activate E-sim, bit it seems not possible to arrange online or from the accounts. Which support can be given on this to activate my e-sim>?
How to convert my physical prepaid Tmobile sim to esim on Iphone 12 pro?
My physical sim is on an unlocked Samsung Galaxy A14 and I want to convert it to an esim on my Iphone 12 pro. Note that I am outside the US at the moment on vacation. I tried following the tutorial by Tmobile but it only applies to postpaid lines and not prepaid.
