T-Mobile "Refer A Friend" seems like a scam!
So...I refer my aunt and uncle to T-Mobile. They activate two lines. But because my aunt and uncledidn't take my referral code to the store with them, my referral is considered "invalid." I call T-Mobile two separate times, and I'mgiven a $50.00 credit to my line. Fine, whatever. This isn't what T-Mobile advertises, in fact, it's downright false advertising. Requiring a "referral code" to be brought to the store is JUST ANOTHER HOOP T-Mobile hasin place to prevent actually paying the money out in the form of a pre-paid MasterCard as T-Mobileclaims to offer. I won't be referring anyone else to T-Mobile until you guys FIX THIS ISSUE. Red tape and false promises are BS!
iphone 11 trade in
I was told at T Mobile that I could receive $800 for my iPhone 11 which would go towards my bill for the iphone 13 pro max. The bill is originally $36 for 30 months before the credit.They printed the labels & told me that I needed to send it in. When I get home I see that the label said customer accepted value$180. Which is very untrue. No price other than $800 was discussed if I knew it was only worth $180 I wouldn't of accepted the phone.Did this happen to you? If so were you able to return whatever phone you accepted & get out of contract? Or complain & get more than what was on your label.
Conflicting iPhone 14 Trade In Offer for iPhone X
OFFER ID:P175 T-Mobile once again is providing customers with conflicting information for the iPhone 14 Trade In!! I'm trying to trade in my iPhone X, but I only see $200 for the trade-in bill credit despite seeing this listed as $400. Upon further search of the offer, it appears they list both the iPhone X for $200 and $400. SO WHICH IS IT?! Get up to $400 off: Apple:iPhone X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Max, 13, 13 mini, SE (3rd gen) Get up to 200 off: Apple:iPhone 7, 7 Plus, 8, 8 Plus, SE (2nd gen), X
T-Mobile is scammer!
I went to the store for upgrading my phone V+ and they gave me another V+. I used Chat for making sure what happen Danicamarie wrote me it was a promotion for me and now I have two phones in my line and one is free by the T-Mobile Promotion (scam). I wrote I do not want surprises but Danicamarie wrote I should not worry, this is a promotion and second phone will be totally free. My ex girlfriend bring her iPhone (she bought in Apple Store) and T-Mobile take like one month to complete her transfer phone number after many problems. My ex girlfriend she did not like T-Mobile and she transfered her phone number out of T-Mobile to another carrier. But T-Mobile actually created a third Revvl V+. I actually have two physically Revvl V+ phones with its own boxes but I have actually three Revvl V+ phones in T-Mobile system, three different IMEI, ID and one of those is the "promotion" (scam), another should be mine but another T-Mobile is using my ex girlfriend name and her phone number for creating an imaginary third Revvl V+. This means: I have two physical devices, one was a "promotion" but T-Mobile has three in system. I am charged for 2 phones, the "promotion" was not real and T-Mobile is using the identity of my ex girlfriend for charging two phones when I have two and one was "promo". Cramming, false advertising, use of identity and data of someone never had a Revvl V+, scamming, bad company practices. The actual customer service like always are using words as: "i am in your side", "apologizes for all inconvenience" but they are not solving. And the last "expert" Juanita with her Supervisor wrote me: "the promo was two years ago", I like the plans but T-Mobile is very disorganized with data and bills or they are just very dishonest company. T-Mobile act as a scammer company. They are a scammer by their behaves and practices.