Unresolved Hulu subscription charges despite multiple cancellation attempts
Hi everyone, I'm dealing with ongoing unauthorized Hulu charges on my T-Mobile account. Despite multiple attempts to cancel, I'm still being billed $8.65 monthly. These charges have added up to $129.75 from April 2023 through June 2024. Over this period, I've reached out to T-Mobile support multiple times-through emails and calls-but the issue still isn't resolved. It feels like I'm caught in one of those tricky situations where canceling isn't as easy as it should be, especially since I signed up through Google TV. I'm hoping someone from T-Mobile can step in here to help finally get this sorted out. I know these issues aren't uncommon, and I'm also interested to hear if anyone else has had a similar experience. Thanks for any advice or insights, and I really hope T-Mobile can jump in to resolve this once and for all.
New billing policy
How is it that the FCC would allow T-mobile to start up-charging their customers if they're using a credit card which provides certain protections against fraud? T-mobile allowed my information to be compromised a year ago and I'm still dealing with the issues every day in the form of scam calls, texts and emails. But now T-mobile wants access to my bank account???!!! Definitely considering changing carriers. That is the most absurd business decision they have made. I believe everyone that had their information stolen because of T-mobile's lack of security should pursue legal action against the company! Defnitely a class action lawsuit viable for their lack of privacy protection and lack of response to the issues experienced by those who were the true victims in this matter.