internet residencial
1611 TopicsTravelling with my TMobile Home Internet device?
I travel a lot in the USA. Next Month I will be living in a private home in another state. This residence does not have internet service. o, I'm wonderingif I can bring my T-Mobile Home Internet device with me, and will it function in a location different from my regular reesidence?81KViews2likes15Comentarios5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short version is that every so often the gateway drops the network. When I say "drop the network," I mean to say it throws everything off of the Wifi that it's broadcasting, and anything plugged in via ethernet says "no network found. (To elaborate this point, cell phones switch to cellular data because wifi is gone for them, and computers hardwired into the gateway think that they are no longer plugged into anything.) Turning off the gateway and turning it back on resolves the issue, but doesn't prevent it from happening again. Whatever is happening doesn't seem to affect our connection speed/strength when the gateway IS providing signal to devices in the home, but due to the nature of our work,we need a connection that won't just disconnect randomly. To address this, T-mobile has so far run a bunch of tests on their end, and seem to have ruled out a tower issue (which makes sense, as the tower shouldn't have anything to do with whether or not the devices on the gateway's wifi or ethernet connection get thrown off of the network.) They've sent me a replacement gateway, which is experiencing the exact same problem(3 times in the last 36 hours, in fact). I've noticed that the device gets pretty warm, so Iset up a computer case fan as a cooler to force air through the device, thinking that perhaps it's an issue with the device overheating. However, while the gateway is notably cooler than it was without the fan, it has not prevented the issue from persisting. The last thing that I can think to do (and my most recent attempt at resolving this issue) is to plug a router into the gateway via ethernet, and allow the router to handle the wifi/connections w/ devices in the house, and to disable wifi from the gateway all together. Maybe the gateway is simply too overburdened with connections and gets somehow overwhelmed and shuts down, and having the router handle the "heavy lifting" of taking care of all of the individual device connections will resolve it? I don't have a great deal of faith that this will fix the issue (as the gateway also kicks ethernet things off of the network when it experiences this problem), but I'm running out of options/ideas of what to do in order to just get a stable, constant internet service. Is anybody else having this issue, has anybody resolved this issue, or does anybody have any advice or feedback regarding how I might get this resolved so that I can get back to having stable internet?73KViews104likes264ComentariosNAT (Forwarding) in T-Mobile Gateway
I recently signed up for T-Mobile internet, and I am VERY disappointed that I could not even forward NATtraffic to my home security system. I saw that this was discussed 7 months ago in a previous thread, and hope the developers will notice this. The speed is great, and the same as was advertised in the chat. I would like this issue to be resolved so that I don't need to continue with Optimum (Morris Broadband).65KViews13likes51Comentarioshow to reduce ping / latency with 5g home internet
hey! I just got the service and the download and upload speed are working great. unfortunately,I'm not about to game anymore because of the latency / ping. the ping on my speed test usually reads about 50-60ms but onceI'm in game it's around 120 and has a lot of lag. I was wondering if there's any way to reduce lag / latency? maybe connecting a high-speed gaming router? is that possible? does a 5ghz network help? thank you so much for any help!!!!64KViews4likes12Comentarios5G Home internet keeps dropping!
I've had5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to theArcadyan KVD21 gateway lose internet yet stay connected to wifi, I've tried everything! Do I need to replace my gateway? Very frustrating.55KViews20likes82ComentariosWindows laptop can't find T-Mobile Home Internet network... but all other devices can
Just set up my gateway…working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house…the network shows up just fine on all those devices. Any idea what would cause this? TIA!54KViews6likes82ComentariosHome Internet Static IP
Is it possible to get a static IP with the 5G Home Internet service? Normally I wouldn't need it but since my connection dies at least once a week I get a new IP every time my modem reboots. I work from home and whenever my IP changes I have to update some of my clients' firewalls.40KViews29likes95ComentariosHome Wifi NAT Type issues
Hey everyone, Been struggling with the NAT type issues on my home T-mobileWiFi 5G and my PS4. I just got this and can't sync up with my friends, let alone play online anymore. Does anyone have a fix for this?! I'm becoming quite desperate and exhausted with this issue and t-mobile tech support doesn't have an answer.38KViews8likes26ComentariosHulu Live
Why won't Hulu Live work with T-Mobile Internet? Looking the question up online says: "T-Mobile Home Internet supports most video streaming services, like YouTube TV or Netflix. However, at the moment, Hulu + Live TV is not supported due to a technical requirement in delivering the service. We're working closely with Hulu to resolve this as quickly as possible," a T-Mobile spokesperson said in a statement. This is very unacceptable in today's market. With Hulu being a cloud supported application, it should take nothing to support the service. It's a simple data service that should be provided and supported. 5G is just a carrier, it's a link to internet services. Why is it, the service is not supported? I would like a deeper technical answer as to why such a simple thing is not 'supported'?37KViews10likes43Comentarios