Home Internet promo not honoring 6 mo Apple TV with Essentials plan.
I have had an Essentials Plan for a while and recently added Home Internet Service with the Bundle promotion.Unlimited 5G Home Internet Plans | T-Mobile 5G Home Internet The promotion below clearly states that Essentials plan with Home Internet includes 6 months of free Apple TV+ On Us. The agent who signed me up even sent a text message to claim the 6 month subscription. The redemption code in the textwas not recognizedby Apple TV site. When I called TMobile support to get a valid code, they are now saying that the Essentials plan does not qualify for the 6 month Apple promotion and that they cannot generate a valid code for me. The web page clearly saysit is included, but support says there is nothing they can provide. What are my next steps?
Internet residencial
Does anne else have problems with there home internet saying that it has excellent signal but it has no signal or weak signal and it always buffering when I'm watching a movie on Paramount or it says that I have no internet connection but showing excellent signal .I switched from spectrum because of there bull shit ways with my bill and crappy CS but I didn't want to go from that to this. I've done everything that they suggested on moving in to a different spot but still not getting the same service I had if I knew this I would have gone to a different company all together but since I've been with TMobile for 18 years I thought that it was the right choice but now I'm not sure
Amazon Firestick is Choppy. Not streaming smoothly
Perhaps I originally posted this in the wrong group. so, I'm posting once more in here in the Streaming discussion. All my devices work well with the T-Mobile home Internet. However, my Amazon Firestick, running Amazon Prime Video, is choppy. Audio and video do not sync up. Streaming starts and stops. Other services appear to work well through the Firestick (Netflix, YouTube, etc.). Although, there is sometimes a delay in moving through menus Streaming Amazon Prime Video on my laptop is not a problem at all. Streaming on tablets is not a problem at all. Amazon Prime Video only seems to have a problem when streaming through my Amazon Firestick.
