international service just stopped working
Hi there! I have an international plan and my international plan just stopped working today. No service at all , even when back in a service area. Same thing happened to my mom who was on Verizon. Tried calling Tech Support but was on hold for more than 40 mins with no response . Any way anyone can assist ?
International 15 GB Pass for 30 days - for plan, or per line
Looking at the International Data Pass, it looks like it has to be tied to a single line, not the two lines that we have under our plan, is that correct? We plan on some international travel, and it makes no sense for it to be only one of our lines.International pass not working.
I purchased a 30 day international pass for my wife's Iphone 13 for her trip to Romania in January of 2023. I did not accompany her on the trip. She could not get it working during her visit. She had to rely on WIFI connections the entire time. We made sure that roamingwas enabled and we also tried#RON# with no success. My sister in law had the same issue in February. She also has an Iphone 13. We all have the Magenta MAX 55+ plan. My wife's phone and mine haveESIM'sbut everything I've read says the ESIM shouldn't make a difference. My wife is planning a return trip in April 2023 and would really like to be assured that T Mobile will work as advertised. Any ideas would be greatly appreciated.
Lost my phone, need new sim card to so i can keep my old number
I lost my phone and was hoping to have a new sim card sent to me so I can keep my old phone number. I'm currently on deployment in Poland, I plan on buying a phone here, and was hoping to have the sim card sent to me because I have heard that european tmobile stores wont be able to help me with the sim card here.
