international wifi calling
5 TopicsUnlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
I was told by a retail sales rep at a T-Mobile retail store today that unlimited free calls to/from/within Simple Global countries on International Data Pass only works on Wi-Fi Calling and that without Wi-Fi calling the charges for each call is $.25/minute (Magenta plan). This does not seem right as this would mean locals calls made within a Simple Global country would result in an international call originating from the U.S. Instead of being a free call, I believe, this would result in a $3.00/minute call. Do we really need to turn on Wi-Fi Calling while on International Data Pass? I am planning a trip to Japan and don't want any surprise billing when I return from the trip. Would appreciate any comment from people that have used this service.Solved10KViews0likes20ComentariosHelp! Unable to make phone calls while abroad
I have had the same Simple Choice plan withT-Mobile for many years, and have never had any issues with making international calls when abroad (over wifi or otherwise). I am currently in Cyprus for several months (where I have been before, and, again, never had any issues) and suddenly I am unable to make and receive phone calls. Texts are working. The calls seem to go through, but both parties are unable to hear anything. I have turned on data roaming, I have enabled wifi calling, and I have attempted to call the international t-mobile support number, but even this call does not go through. Suggestions for how to fix this? Ideas for how to get a hold of someone at t-mobile to troubleshoot? Thank you in advance!Solved697Visto0likes3Comentariosllamadas internacionales
Hello, I received text alerts saying that one of myT-mobile line has reached $135 in international call charges. So this is my first time with T-mobile and I'm just confused, am I going to be getting charge an extra $135 plus my plan bills? I never had this happened with my other carrierso this is why im asking. ¡Gracias!323Visto0likes1Comentario