Más recientesMás vistosMás me gustaJump Question! On Jump program, if I don’t want to get a new phone since mines not broken or anything, do I have to pay the rest of the full amount for the phone on my next phone bill? Upgrade Question I have a pixel and want to upgrade to an iphone but i still have 13 monthly payments left on my pixel. can i still upgrade my phone or do i have to paid off my device balance first? Phone Jump Question So I started a jump upgrade but post postponed the trading so I could transfer everything to the new phone but I’m curious if I can just pay off the old phone and keep both or if now I’m stuck having to send it it SolvedAssurant return concern I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they said that I cannot turn it in in-store since the Protection<360> stuff all goes through Assurant. I am scared they will lose my returned phone and then bill me for it, as has happened to so many other people. Has anyone successfully done a return with Assurant? Any advice as to how I can protect myself - like getting a receipt and buying package insurance? I've also heard filming myself boxing the phone and sending the package is good, does that really help? And what can I do if/when they lose my phone? Also, has anyone actually had a *good* experience with Assurant or Jump? Literally all I am seeing is horror stories. Solved
