lostphone
2 TopicsProtection 360 SCAM!!!
I'mso utterly annoyed, my blood is boiling, I pay for this protection 360 junk, to be on chat with them Assurant and T-Mobilefor a couple hours while I'm working, for them to say Ihave apple extended warranty, and I HAVE to go through apple, WHAT!?!? WHY!?!? I DO NOT PAY APPLE FOR INSURANCE!!! I already knew what apple was going to do, of course charge me for the repair, and they sure did, $100 to fix a damaged screen??? So livid, I'vealready escalated this matter with T-Mobile, I will give them one chanceto make this right, if I do not get reimbursed for my $100 I will take all 5 of my lines and go straight to their competitors. This is unacceptable and I won't let it stand.46Visto0likes0ComentariosAssurant return concern
I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they said that I cannot turn it in in-store since the Protection<360> stuff all goes through Assurant. I am scared they will lose my returned phone and then bill me for it, as has happened to so many other people. Has anyone successfully done a return with Assurant? Any advice as to how I can protect myself - like getting a receipt and buying package insurance? I've also heard filming myself boxing the phone and sending the package is good, does that really help? And what can I do if/when they lose my phone? Also, has anyone actually had a *good* experience with Assurant or Jump? Literally all I am seeing is horror stories.Solved26KViews4likes24Comentarios