msm
75 TopicsText messages are randomly delayed by up to a day
I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at once into my phone. This is looking to be a TMobile issue. I'm on an iPhone 11 Pro with the latest version of iOS. To sum up: This is only with text messages, not iMessage or other messaging apps. This happens when I have a good signal and a wifi connection in my house, but it has also happened when I'm out and have only cellular, but still a good signal. The other people in group chats are spread across numerous different carriers. None of them have reported this. The usual phone troubleshooting steps (quit the Messages application, restart the phone, etc) do absolutely nothing. I checked the activity logs in my TMobile account. The text messages in question all came through at the same time according to the logs. It looks like it's somehow getting delayed inside of TMobile's system. I've missed some texts due to this that were relatively time-sensitive. I don't think I need to express my frustration at something as old and dead-simple as SMS/MMS getting screwed up like this. It also doesn't help my frustration when the browser based Places/Topics Browser is hopelessly broken and the page I'm using to write this keeps auto-scrolling down when I interact with a number of elements on the page.42KViews22likes37ComentariosCan't receive text messages from most sources, including T-Mobile verification
Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn't appear to be a solution. https://community.t-mobile.com/accounts-services-4/why-am-i-randomly-not-receiving-texts-13397 I spent nearly an hour on the phone with tech support earlier and though we tried a ton of resets on my phone, as well as her manually changing what tower my phone is connecting to, I still cannot receive text messages from most accounts, including T-Mobile verification codes. Tech support had to text the other phone on our account so I could verify it was me. Many things require two-factor authentication these days, so I can't just go forward not receiving texts. Tech support said they would monitor my account for 48 hours, but wouldn't be able to tell if I was being sent messages that ultimately weren't getting delivered, so I'm not sure what the monitoring is going to do. I'm searching for any type of solution at this point. I feel like someone ought to be able to hit the master reset on my phone number and start from scratch. I can't imagine how a phone number could essentially be corrupted into not being able to receive texts anymore. I'm having issues with SMS, MMS, and Short Code. Only two people I know have gotten their texts through to me out of ten. Please help!30KViews5likes37Comentariostexts not received from other carriers
Hi! I have been a T-Mobile customer for approximately 2 weeks. When I first transferred my service from Verizon, I was receiving all of my text messages. Two days after switching, all texts stopped from people outside of T-Mobile. I can send text messages and people receive them but I cannot receive text messages from anybody with another carrier, and I cannot receive MMS messages from T-Mobile users. When I contacted customer service, they directed my issue to engineering who responded that I needed a new sim card. I went into the T-Mobile store, got a new SIM, which did not make my text messages push through. So, they thought that it was a device issue and I purchased a new Pixel 4A. The issue still is not fixed. When I re-contacted customer service, they put another request for the engineers. My text messages pushed through approximately 3 to 4 days later. Then I stopped receiving messages again and it was pushed back to engineering. A few days after that all of my text messages came through and I had messaging for about 5 days. Yet again, my messages stopped. Engineers' response was that I need a new phone. I'm not quite sure how that would fix this issue because I already did get a new phone with a new SIM card and that didn't fix the messaging issue. Does anybody have an idea?19KViews1like27ComentariosUnable to download group MMS
I have a Pixel XL that was originally Project Fi. I switched to TMobile two weeks ago and my group MMS are not downloading, either on wifi or mobile. Sometimes they come through, other times I have to go to the individual messages and download them. 90% of the time, they fail to download. I've done all the troubleshooting, including resetting the network and creating the new APN from this forum. My husband has the same phone and same network and is not having this issue. The message app also crashes after a few tries at downloading. Google support was not helpful, telling me I can't use wifi for MMS, which is incorrect because I've always used wifi. Plus, it's also happening on data. Below is the APN I have done according to TMobile support doc. Although, my phone does not have a "MMS protocol" option. This helped my phone to be able to receive them more frequently, although, I still have to download them. Android APN settings Open the Access Point Names or APNs menu. In Settings, look under Wireless & Networks or tap the Connections tab. Touch Mobile network. You may need to touch More settings, More..., or More networks first. Touch Access Point Names. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN. Verifica y actualiza las siguientes configuraciones para el APN de datos. Name: T-Mobile APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices) Proxy: <Not set> Port: <Not set> Username: <Not set> Password: <Not set> Server: <Not set> MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc MMS proxy: <Not set> MMS port: <Not set> MMS protocol: WAP 2.0 MCC: 310 MNC: 260 Authentication Type: <Not set> APN Type: default,supl,mms OR Internet+MMS Default Android provides a text field to enter: default,supl,mms. Samsung ofrece un botón de radio Internet+MSM para seleccionar. APN Protocol: IPv4/IPv6 APN roaming protocol: IPv4 Turn APN on/off: Grayed out unless there are multiple APNs Bearer: Unspecified Press the Menu key. Touch Save. Delete any other APNs that appear in the list. El APN FOTA puede quedar si está disponible. Presiona el APN que hay que eliminar. Press the Menu key. Touch Delete APN. Verifica que haya un círculo junto al APN restante. Haz una reconfiguración parcial. Mantén presionado el botón de encendido hasta que el dispositivo se apague y reinicie. Prueba la conexión de datos y/o MSM accediendo a Internet o enviando un mensaje de foto. Completa soluciones de problemas adicionales si las configuraciones de APN son correctas pero los problemas persisten.Solved17KViews0likes19ComentariosGroup texts won't send
I'm having an intermittent problem where I can't send some group texts, even in an already-existing string. It just spins and never sends. It seems to be more of an issue with longer (but not exorbitantly long) messages. For example, today it wouldn't send a two-paragraph message, but then it successfully sent the shorter one I created in the same text string immediately afterward. Similarly, it wouldn't send a several-paragraph message to three people, but it would let me send the same message to them individually. When this happens, it's affects the same messages both in the Samsung messages app on my phone and in the Windows Phone Link app--and it used to happen when I also tried Google Messages--so it's not an app issue; it's likely something with T-Mobile. I was having the same problem about a month ago, then it improved. Now it's begun again. Help! I need to send group texts for a variety of reasons, and this is a real problem.16KViews3likes54ComentariosCan't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge phone from Sprint. Everything else seems to work fine e.g. calls, SMS, LTE, but when it comes to MMS it's a complete stalemate. I've tinkered my APN settings in almost every permutation I found online, and I don't have an option for Wi-Fi Calling so there's nothing I can seem to do on that front. A solution to this problem, so I can start receiving MMS again, would be great.Solved14KViews0likes33ComentariosCan't send photo to one person sometimes
Hello after updating to Android 9 sometimes I can not send a photo in a text to one person only without restarting phone. It starts sending and then says message not sent try again. Trying again produced same result. I can however send the same image to anyone else without doing anything. But to get it to send to this person I have to restart my device. They are also on tmo with a galaxy note9. Lg v40 Lg messenger Gboard Purchased from tmo Full signal 4g lte Have tried deleting the conversation, restoring apn to default, and clearing cache. The only thing that seems to work is restarting my device. This however is a poor solution and never use to happen. ¿Tienes alguna idea?Solved12KViews0likes39ComentariosInternational Texting -- iMessage vs. SMS/MMS
With my plan, I get unlimited 2G data and texting while traveling internationally. I am wondering about the "texting" part of this. Does it matter whether I use iMessage or SMS or MMS? There are options in settings for all of these. Should I have them all on? Gracias.8.5KViews0likes8ComentariosGoogle Chat FeaturesRCS status stuck at: Setting Up, Trying to Verify my phone number
Hello All. I have great news. My Google Messages RCS is finally working. Here is how I did it, please read this very carefully. Read my original post in Recommemded Answer green color above link. You must disable chat on all previous devices by going here and (on bottom of this site) follow directions:https://messages.google.com/disable-chat Then you must TURN RCS CHAT FEATURES OFF in GM and wait exactly 10 days. If you turn RCS ON before 10 days are gone, the clock starts all over again for 10 days. You literally have to be patient and wait 10 days with the RCS OFF for 10 days. After 10 days, turn RCS ON and you will see CONNECTED !!!! I repeat to you again, STEP 1 is: You must deactivate all prior devices' GM phone number associations by following the bottom instructions on this site:https://messages.google.com/disable-chatand if you get error message like: contact your carrier or you requested code too many times, disregard it. Then STEP 2, TURN RCS OFF FOR 10 DAYS in GM and wait 10 days. If you potz around and turn on RCS in GM BEFORE 10 days are gone, you must start 10-days clock all over again! Just be patgient for 10 days. STEP 3: On day #10, Clear Cache in GM and turn on RCS and you will see that you are GREEN LIGHT in RCS as CONNECTED. The best thing to do for this step 3 is to: completely uninstall Google messages and completely uninstall Carrier Services and then reinstall Google messages and reinstall Carrier Services. If you do this in this step, your cash and Data will be cleared. I am an expert in this now as I have triued everything: Contacted carrier, contacted device manufacturer, uninstalled Carrier Services and Reinstalled Carrier services. This has nothing with the carrier nor device manufacturer nor Samsung nor Motorola nor OnePlus. This RCS trying to verify.... occurs because when you switched your device, or when you switched SIM, or when u ported a number, or when you activated Google account email on another device, you DID NOT turn OFF RCS in GM or did not turn OFF RCS in the native Messages App, and now Google's RCS sees that you have RCS active in multiple devices/accounts/phone numbers, in which RCS remained TURNED ON, and Google RCS Server gets confused. What you need to do is STEP 1, STEP 2 and Step 3. Step 1 will deactivate ALL the shmootz you created and Step 1 will DEACTIVATE ALL devices' and all phone numbers' and all accounts' RCS GM once and for all. Step 2 does the "reset with google". Step 2 takes you OFF of "blacklist" at google. I see some people waited 8 days-not good. You absolutely must wait 10 days (not business days) - 10 CALENDAR DAYS and the day you do step 1, and step 2 is day #1. And by the way: Please make sure you have CARRIER SERVICES INSTALLED AND UPDATED from Google Play Store as well as latest updates of GM, and please update your device firmware by checking for update in SOftware Update in Settings. Basically please update your device firmware and all device apps in Google Play Store all aroung before proceeding with Steps 1,2,3. Let me know, but dont tell me that it doesnt work because you did not wait 10 full days. You must wait 10 days and then reply here and let me know. If you are unable to send or receive messages on Google messages app, this post does not apply to you. What I recommend you do is to: completely uninstall Google messages and completely uninstall Carrier Services. Then reinstall Google messages and reinstall Carrier Services. Then contact your cell phone carrier and ask them to refresh your connection and make sure that your messages and data features are turned on on the carrier side and make sure that Short Code Programming is also turned on, on the carrier side. So make sure messaging, data and short code programming is also turned on, on the carrier side. And meanwhile do not touch the toggle for full 10 days. In 10 days toggle ON and u will be set. I wrote 3 steps: make sure you read this twice to fully understand and follow my directions. From now on, you need to understand the concept, to make sure that this RCS feature not turning on again never happens to you again, you FIRST must make sure that before you change your devices, or change SIM cards in devices, or change Google accounts in devices, you absolutely must make sure that the first thing you do is: TOGGLE RCS CHAT OFF in GM FIRST before changing devices, sims or accnts! Otherwise, the Google server will be very confused and will Blacklist Your account, your device and your phone number by yourhaving too many RCS features toggled on in GM everywhere. To get UNblacklisted and turning RCS back to ON, you must read the steps 1,2 and 3. When i say 10 days, i mean 10 calendar days, not 10 business days. Day #1 starts the moment you toggle OFF rcs and keep it OFFfor 10 calendar days. You absolutely must respect the 10-DAY TOGGLE OFF, as i explained to you in Step 2. This step 2 is the only step that will UN-blacklist your phone number, you GM, and your GM account from the Google server. Please respect the 10day toggle off. If you potz around with toggle, you will not have RCS, and your 10day clock will start all over again with every time u potz around with Toggle. ALSO: ON DAY # 10, WHEN YOU TOGGLE THE RCS ON, IN THE GOOGLE MESSAGES APP, THE GOOGLE MESSAGES WILL ASK YOU TO RE-TYPE YOUR CELL PHONE NUMBER TO VERIFY IT WITH GOOGLE (THAT SAME DAY 10), PLEASE RETYPE THE PHONE NUMBER VERY SLOWLY AND CORRECTLY-BECAUSE: IF YOU TYPE YOUR NUMBER INCORRECTLY, EVEN BY 1 DIDIGT, YOUR STEPS 1,2 AND 3 (WITH 10-DAYS TOGGLE OFF) MAY START AGAIN. PLEASE SLOW DOWN AND BE VERY CAREFUL WHEN YOU RE-TYPE YOUR CELL NUMBER INTO GM APP WHEN IT RE-ASKS YOU TO VERIFY YOUR CELL NUMBER ON THAT DAY #10. PLEASE SLOW DOWN AND BREATH SLOWLY WHEN TYPING YOUR CELL ON DAY 10 (AFTER YOU TOGGLE RCS on ON SAME DAY #10.)8.5KViews3likes12ComentariosMMS not working with Data off and WiFi on for Samsung Galaxy S20+ (NEW)
So I purchased a new phone and switched from Verizon. Only 2 days later, I noticed that I can't send a regular basic picture text or Image (MMS) to anyone or receive them while on my Work WiFi and my Data turned off. I can't even text in a group text that consist of 6 to 7 people? I have always owned Samsung and my previous Galaxy S9+ for 3 years, I have always turned my data off and turn my wifi on and everything ran Smooth. I am needing some help or clarification on whether if this is a T-Mobile thing compared to what Verizon was working for me? No 1 at the store seems to be of any help or understanding unless they use Samsung. They would just say, they're an Iphone user and so forth. I have NEVER had to turn my data on just to send a Picture text or receive and text in group chat (MMS) I have always turned my WiFi on and data off for years and it worked fine until I switched to T-mobile. Ayuda.7.2KViews0likes8Comentarios