datos móviles
19 TopicsNo voice service: Temporarily turned off by your carrier
I've been receiving this notification multiple times over the last two days. I looked online to see how to fix it. I've tried restarting my phone, checking the SIM to make sure it's in place, and turning on/off Airplane Mode. It's still showing up on my phone, and I noticed that my mobile data doesn't work when it does (no phone calls or internet when I'm not around wifi). For reference, I have a Motorola One 5G Ace. Can anyone help with this?34KViews0likes29ComentariosMy T-Mobile data isn’t working
I have an iPhone 12 pro max (it's on the latest IOS version)that can make and receive calls and texts, but the cellular data won't work at all for things like Safari, social media, or any other app that requires a connection. It's been this way for two days now, and I have done everything I can possibly think of to try and fix it. I've turned airplane mode and cellular data on and off (and given them time to disconnect and reconnect the cellular data), I've restarted my phone multiple times (and given it time to reconnect to everything), reset the network settings, taken the SIM card out and then put it back in, and also left it alone last night to see if it would fix itself, but it still won't work. I consistently have two bars of service, and had two bars of service regularly before it started doing this, as well,and it also says T-Mobile LTE in the top right hand corner like it normally does. If you don't try to get on anything that requires data, the phone seems perfectly normal, but it started doing this out of nowhere. I'm on the same plan as my siblings and parents, and their phones are all working perfectly fine (and they are not connected to Wi-Fi). I am currently connected to our Wi-Fi, which is the reason I can type this out, but our Wi-Fi is not nearly as fast as my cellular data normally is, and it constantly kicks me off of things, which is why I'd like to get this fixed as soon as possible. I was just wondering if anyone had any suggestions other than a factory reset or going to a T-Mobile location in order to have it looked at. ¡Gracias!Solved24KViews2likes16ComentariosYoutube not playing on mobile data
Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all settings on phone. There isno web guard or family modein our plan. I also already tried the steps in the troubleshooting for "internet and data issues" with no success.Solved10KViews1like17Comentariosmobile data dropping while hotspot is active
So this has been happening the past 3 days. Whenever I turn my hotspot on my cellular data drops and I cant use the phone or the hotspot. Its becoming increasingly frustrating since ive been wanting to play on my pc with my friends and talk to them on discord.499Visto0likes1ComentarioConnected... but not?
SoI'm sitting on my couch with my phone, browsing websites, streaming music, checking email... all of a sudden, my phone is acting like it has no connection. It shows 5GUC and all five bars but it's acting like I'm out of myservice area. I turn on "airplane mode" for 5 to 10 seconds and turn it off, now everything is back to normal. This only started happening these last 2 weeks. What could be the cause? I haven't changed my plan, account settings, or location. (I am NOT using WiFi.) I am using the same phone I've had for thr last 6 months (Samsung S22+) so there hasn't been a change to equipment either. Again, this issue only popped up the last 2 weeks, and toggling airplane mode "refreshes" the connection. I also doubt its my data plan since i have not changed my usage habits and the billing cycle just reset.It's intermittent (so it could happen 6 times an hour, or once every couple of hours). Anyone have any clue on the cause and a possible fix?494Visto0likes3ComentariosHow do I fix my slow data/roaming?
It seems like I've tried everything to try and fix this slow data issue but nothing is working. I've tried calling tech support. I've tried restarting the phone but no luck. I've tried resetting the network settings but still nothing. Even got a new SIM card. This is getting so exhausting and I can't afford to get a new phone. Can someone please give me a solution so I can get this freaking internet/data to work. I have a Google pixel 6a. I also live in Alaska.399Visto1like4ComentariosSpotify / Pandora Prepaid Customers Using Mobile Data FIX
Ok. I have contacted my legal team (I work in the Legal field). And I asked if we can start a class action suit against TMobile for the dreaded challenge of these apps not working on mobile data being there is perk that if you sign up for a specific plan, you are entitled to music and not use your monthly data. Heck it's why I change from the 30 to 40$ plan... I have since opened 3 tickets. No resolution. I will say the work around is to use (Proton VPN APP is free) a VPN. Once you enable it, bam the music works on mobile data. You can disconnect the VPN and the music app still works. Now I also understand the APN hack to change to IP4 which does work but not 100%. But then your traveling at IP4 on all your apps... So the real challenge actually isn't TMobile but the actual music vendor not supporting IP6. So a class action suit would raise corporate eyebrows but in the end it's the fact of Spotify not on the IP6 level.299Visto4likes10ComentariosHow is it possible that Texting via all forms of data isnt working?
Text messages are not working for me (I am receiving sporadically but they are not sending according to multiple Messaging Apps) I'm not a network pro, but if I have WiFi working, Mobile Data working (I can post this question, for instance using my fold), how the heck are texts not finding a way to send? Tried SMS, WiFi calling on/off, RCS on/off, mobile data on/off, and all permutations. Even restarted the device. Duration thus far: 2 hours. Is there an authentication glitch on the TMobile Network? I live in the middle of a big city, I thought 5G meant that there was some tiny amount of robustness and redundancy. Is there some other dependency I do not know about that would mean out going texts fail despite full internet access? The fact this can happen with internet working seems unacceptable especially given thepremium prices. VM is also unavailable to access. There's shockingly little live outtage communication on this website or via support, which is unhelpful. Though it is easy to see the problem affects many others. If I were an enterprise customer something like this would seriously damage my faith in the network stability and redundancy best practices. If there is some otherdependency that often lacka backup (such as authentication) then there should have been a communication on the front page of the site detailing the issue and expected time to fix. These should be considered some of the most basic, barely adequate, business practices, in my opinion, and doubly so for a utility company.156Visto3likes4ComentariosHotspot Usage when Not using Hotspot | Tidal running slow
I wanted to share my experience in case others are facing a similar issue: I received a new Samsung S24 in February. Since then, I've been receiving notifications about exceeding my hotspot data usage, even though the hotspot is turned off. This seemed strange. I reported this to T-Mobile support, but they kept pointing to their system showing I was using hotspot data and advised me to turn it off. Additionally, I use Tidal for music streaming. Recently, I've been unable to stream music using mobile data as it was extremely slow or wouldn't load at all. Today, after receiving another hotspot usage message (indicating I exceeded the 5GB cap without using the hotspot), I noticed my Tidal streaming stopped working on mobile data this billing cycle. I checked my phone's data usage, and it showed Tidal had used over 5GB of mobile data-the exact amount as the hotspot data cap. It seems T-Mobile's system was misreporting Tidal's mobile data usage as hotspot data. I tried explaining this to support, but they didn't acknowledge it. They reset the network connection to my phone, which seemed to resolve the issue. I suspect this problem might be related to T-Mobile's "Music Freedom" feature included in my plan, which is supposed to prioritize or differently handle music streaming traffic.114Visto2likes3Comentarios