moto
2 TopicsPhone call sounds garbled and robotic
Every so often, maybe about once or twice a week, I will encounter this problem where I will make or receive a phone call and the call will sound garbled in general, but voices will sound robotic and unclear. Even the dial tone is garbled. This has happened while calling other mobile phones as well as calling a landline. Every time it has happened, I have been in an area with good coverage, normally full coverage or near-full coverage. If I am streaming music prior to the call, it will be choppy and have streaming issues when I end the call. The only method I have found to resolve it is to restart my phone, which is not an ideal experience. Has anyone else encountered this issue? I never experienced this when I was previously on the AT&T network and I'm concluding it is probably a network issue rather than a device issue, however I haven't ruled out either as a possibility. My device is a Moto G4 Play, which hasn't had any problems since I got it.Solved49KViews1like33ComentariosText sending and call audio drop issues on Moto Edge 2023
Hi all, I have done some searching and found others with similar issues but none identical to mine so I am hoping to get some help. I recently switched from an older Moto phone to a Moto edge 2023. I just moved the sim card over, no update to it. The old phone also had 5g and the SIM card was current with that, but the new phone has 5g UC showing on the connection display as well. There are two symptoms I am having with the phone. First, the audio on calls drops every so often for a few seconds, then picks back up. This happens both on wifi calling and when I turn off wifi to continue the call on the network, but seems to be more frequent while on wifi. This symptom was present on the old phone as well and I had hoped that a new phone would resolve it. Second, sometimes when I send a text it says it was not sent and to delete or resend. I use the default messages app and have it set to turn on RCS chats but also to auto resend as SMS if it doesnt send. The only way to get the message to send is if I put the phone into airplane mode and then back online again. This trick works whether I am on wifi or not. Just turning off wifi, restarting, etc will not allow the texts to send but 100% of the time they will send after that airplane mode trick. I am hoping that my resolution is as simple as a new SIM card, but wanted to check here for any other ideas before I do that. Thanks in advance for your help solving these two problems!71Visto0likes0Comentarios