Motorolla 5G not receive calls
My device:moto g stylus 5G (2022) I have been having a problem with my new Tmobile phone which can't receive incoming calls from other Tmobile lines nor from other phone services. I have done a warranty exchange, changed a new SIM card, and called 611 for four times to troubleshoot over the phone. None of the steps above resolve the problem. When I call the phone that has the problem, it automatically routes to the voice message, even when I have the phone turned on and sit next to the incoming call device, it still does not receive the phone call. I use this phone for work, and my supervisor is very angry that he can't contact me when needed because, again, it will route to the voice message and I do not receive any missed calls. What if there is an emergency and my family can't contact me? Can you please help me with this? I am paying a lot for the service, but I am on the brink of job loss because I can't communicate with my supervisor in a timely manner because my Tmobile doesn't receive calls. I believe that the Tmobile tech experts have made lots of notes regarding this problem in my profile, but the problem has never been completely resolved.
mobile network unavailable
I've got a Moto G Stylus 5g 2021, AT&T branded but network unlocked. I cannot place or receive phone calls at all. A couple days ago I managed to seemingly fix it by going into advanced Mobile Network settings and switching to the AT&T network, which said unavailable, and back to the T-Mobile network, but that was in town and when I got home it didn't work anymore. I've tried that again, except switching to the Verizon network since there isn't any AT&T at my house, but when I switch back to T-Mobile I get a notification that the mobile network is unavailable. My phone is showing full bars of 5g on the T-Mobile network but I still cannot place or receive phone calls. I've tried updating my APNs with the info provided on T-Mobile's own website and it did nothing. Someone on another forum suggested turning on VoLTE but I don't have that option in my settings and the number provided on another forum to access hidden menus didn't work either. I am at my wit's end here, and I need to be able to make calls.
Incoming calls sent to voicemail
I've been with TM a loooooooong time. This is the first time I've ever been dissatisfied with the service. Calls go to VM w/no ring or vibration. Can't text any of my contacts. I changed the default setting of "Use wifi if cellular not available" to "Wifi Only". Had my husband call me…BINGO. That means it's the CARRIER signal that's the problem. Spoke w/techs a couple of times and they said the problem was a tower being worked on, give it about 72 hours…3 days came and went and the problems were still there. They're doing nothing but blowing air up my skirt. They suggested I get another phone. A friend of mine is upgrading hers and will be giving me her A21. Once I get that set up, we'll see if the problem was really my "old phone". GRRRRR.