SIM Moved Prematurely to S23 Pre-Order
After a debacle pre-ordering the Samsung Galaxy S23 Ultra at its rollout last week (see thread "Samsung S23 Pre-Order Problem Through Samsung"), now a new problem--my SIM was moved from my current phone to the new one, even though it won't arrive for 10 more days. Discovered only when I couldn't get text messages to go and finally received a notice I had no network connection. A knowledgeable T-Mobile agent (5 stars to her!) agreed my hypothesis is likely because of the timing--that it was part of the nightmarish S23 ordering process. But she cautioned me to watch my accounts because there's been a problem with hijacked SIMs to gain banking and other information. Has anyone else experienced this?
Jump S23 Pre Order
Gave up on trying to do the pre order on Samsung's website and moved to T Mobile site to still get the storage upgrade for free during the pre order for S23. All my lines are eligible for an upgrade through Jump. I already pay for Protection 360 on all my devices. When I go through and opt to stay on Jump, it get to a partial screen that looks like it's going to ask for the trade in device condition but then I get a message pop up that says "ServerErrorWe're sorry, our systems are currently unavailable. Please try back later." I click the "go to previous page" button and it takes me to the "Your new phone requires higher level of protection. Let's keep it protected." page and states my old plan is Protection 360 at $18 per month and the new plan is Protection 360 at $18 per month with the only option being "yes, protect my plan". I click that button and then do an endless loop with the server error screen. It has been consistently happening the past 4 days. No matter how many times I go back later, I get stalled on the same screen. Does anyone know what is happening?
Iphone pre order
I preordered an Iphone 14 pro 256gb on September 14. It said it was going to be delivered on September 16 and today is September 30 and still no news. I spoke with a representative which said that I can expect the phone on October 21 which I find ridiculous considering the date of the preorder and the original date I was given. Extremely frustrated…. Anyone else having this issue? Seriously so upset that I am considering switching companies (after 9 years of service) because of the lack of communication.
I'm getting two different trade-in values for my iPhone 7?
So I just pre-ordered the new iPhone XR and the current trade-in promotion is that you can get $390 in monthly bill credits if I trade in my iPhone 7. So I did. However, I just checked my trade-in shipping label info/receipt etc. from Assurant and it says "Accepted Offer Value: $121.00" !!!! This is NOT what I accepted, nowhere during the entire processed did I ACCEPT "$121.00". The current promo of $390 for iPhone 7 trade-in is what I accepted. Now, I don't know if I should ship out my old phone when new one arrives. This is outrageous.
