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24 TopicsCannot connect HP Officejet Pro 8600 Plus to T-Mobile 5G Gateway
I have an HP Officejet Pro 8600 Plus e-All-in-One Printer N911g. I have just gotten a T-Mobile 5G Gateway router set up with 2 networks: one with 2.4 GHz and 5 GHz (dual band) and one with just 2.4 GHz - WPA security. When I attempt to connect the printer to the 2.4 GHz network, it fails with the issue "MAC address filtering may be enabled on your wireless router". IT IS NOT - my understanding is that there is no filter (option is set to ALL). I have reset this network several times, updated drivers, ensured the security settings are proper, rebooted the computer several times. I have connected several other devices to this network (iphone / ipad / desktop) without issue so this is a tad frustrating. Is there other possible settings?Solved528Visto1like5ComentariosCanon Printer/Scanner won't connect to 5G Gateway
I have a Canon MG-3022 printer/scanner. When I was on the trial period of getting the 5G gateway, I could connect the printer portion of my printer/scanner but the scanner would not connect. It's one unit. What a quirk! I spent an hour and a half on tech support with T-Mobile and finally got it set up so the printer and scanner worked OK. So everything is fine for a little over a month. Then last night my 5G Gateway got an update and rebooted itself while I was watching TV, I saw the 5G gateway power back on. Tonight, my printer works but my scanner doesn't. I've tried to do reinstallation files for the printer/scanner like during the tech support call, but I can't get the scanner to connect. I've put my 11to 15year old computers on the Gateway printer network during the tech support call. Seems equipment that is pre-2018 need to dial down the security and the Ghz to connect on a sub-network.Solved451Visto0likes8ComentariosPrinter shows OFFLINE and cannot print
Hello to all, I just configured my 5G gateway for internet, and also configured the printer to that gateway. It says connection successful. But unfortunately I cannot print. I go to my computer or to my laptop and they both say Printer Offline. I tried creating a second network with 2.4ghz but it didn't work. I tried restarting everything, removing the wifi settings and putting them again, but nothing works. What can I do? The printer is HP Officejet Pro 7740. ¡Gracias!123Visto0likes5ComentariosPrinter issue
Now that I have TMobile as my ISP, my printer needs to be connected to this new network. I have a testpage that instructs me to see if MAC address filtering is enableda and/or to add the MAC addresss of my printer to the list of permitted devices for my wireless router. Sooo...in trying to access the wireless network, there isnt a list on the tmobile wireless router page, to add. What am I missing?Solved7.7KViews2likes11Comentarios2g printer not compatible with 5g gateway
Hello, I just purchased a new HP 5102 Smart Tank printer and could not get it connected to my T-Mobile 5g internet gateway. Very frustrating. Is there any sort of network extender or any other method that can rebroadcast the signal in 2g format? Thanks in advance for any help you can give.Solved154Visto0likes5ComentariosNo connectivity on Canon MG3620 printer
I have tried all the suggestions for wireless set up. No go. i do not have laptop. Just IPhone an IPad. IOS message shows unsecured message when changing WP settings to suggested fixes I do have a wireless router. My next try. I assume the network cable connects from router to back of T mobile gateway. Not sure if the router is compatible. It's brand new but probably old. Lyncsys E 1200.This shouldn't be thatdifficult but I am obviously missing something and patience is not my strong suit. Lyncsys E1200. Help!158Visto0likes10ComentariosMy Brother HL-L2360D printer prints intermittently
My Brother HL-L2360D printer worked like a charm with my old Xfinity wifi network. When I switched to T-Mobile internet I connected it to the network and everything looked good. The printer still shows up in my Mac's list of available printers. But frequently the printer won't wake-up to start a print job. It seems I have to use the printer's network set-up wizard almost every day to reconnect the printer to the network. ¿Cómo puedo arreglar esto?Solved165Visto0likes8ComentariosConnect Brother DCP-L2540DW printer to tmobile Home WiFi
Has anyone else successfully connected their BrotherDCP-L2540DW printer to tmobile Home WiFi? I am able to connect to the correct SSID, but when I run the printer's setup software, it cannot find the printer on the network. Any help is appreciated, thank you.3.8KViews0likes10ComentariosWhy won't my Apple devices print using the new T-Mobile Cylinder/ Gateway router's wifi?
New Gateway Cyliner router working great, except none of our Apple products can print via wifi. "No air printers found" is the error they return when we try. I've tried to troubleshoot using both Apple and T-Mobile customer service and no one seems to be able to help. Is it because of WPS? The printer is on wifi because we can print from any other devices. If we can't figure this out, the router is going back.2.5KViews2likes10Comentarios