How to get the $30 home internet plan on magenta max?
I signed up for the $30 home internet plan as a magenta max customer last month and I being charged $50. I have called CSR several times and I was told you have to wait a few billing cycles before a $20 a month credit is applied. I have asked several times for a copy of the terms and conditions of the promo and they have refused to provide details. Has anyone manage to get the $30 rate for home internet?
No promos for existing customers
One of the reasons my family switched to TMobile is because they advertised that existing customers get the same promos as new customers. Well that lasted for a little bit and know they are just like the other carriers. No benefit for being a longtime customer. And today I received a test that my bill is going up $5 per line. I understand and appreciate that it hasn't increased in 10 years, but now I have less benefits and the price is increasing. TMobile I thought you were better than the other carriers!