FREE PHONE PROMOTION IS A SCAM!!!
I AM SO FURIOUS WITH BEING RIPPED OFF AND LIED TO AGAIN AND AGAIN!!! Call every bill cycle and it never gets corrected!!! I traded in my iPhone for a free iPhone. Nothing was ever said about getting only so much for my phone. Free is free. The store manager scammed me and the reps continue to lie to me. They promise to credit me and it doesn't happen. I CANNOT BELIEVE A BUSINESS LIES TO CUSTOMERS!! Disgusting!!!
30Gb 90 day trial on Surface Pro 9
I enrolled in the 30Gb 90 trial that came preinstalled onmy Surface Pro 5g/LTE Laptop with but for some reason it never activated an eSIM on the computer. I called support 3 times for long times in an attempt to get it operational. After working on it for a bit on the 3rd call, they forwarded me to network services who told me that they do not offer this promotion for Windows butonly support phones, not computers even though the plan indicates "Windows" and I read to him off their web site the promotion! Here is what the show on their web site -https://www.t-mobile.com/news/network/t-mobile-delivers-free-5g-connectivity-with-the-microsoft-surface-pro-9-with-5g On the T-Mobile dashboard to indicates my plan as "Windows Mobile Plans 3 Month 30GB Trial" with 0Gb to 30Gb used. It is truly amazing how difficult it is to get a Windows laptop connected through T-Mobile and will not support this promotion.
T-Mobile AAA Year on Us Promotion Code: Not Working for Me
Anyone know the secret to get the T-mobile AAA Year on Us" promotion (one year AAA membership free) to work? I have Magenta 55+, so appear to be eligible for the offer. I used the link provided https://promotions.t-mobile.com/thanksbut clicking on it simply generated for me an error message "code invalid" (see below). A call to the T-mobile number provided took me to their call center (Philippines) but the nice person there had no clue how to fix the problem, beyond texting me a link that when clicked generated the same error message. Frustrating!
Why do they get away with so many lies and dishonesty
I have lost count on how many ways, Tmobile has lied, decieved and stolen money from me. I am not alone on this matter and hope to find a class action lawsuit against Tmobile. All of the issues are journaled and it is time to go to court. Another question, you constantly hear that the call is being recorded for training purposes. Is this to teach employees how to decieve the customer? I have asked since the calls are recorded, why can't we listen the recordings of what Tmobile said to me. As usual, Tmobile cannot access the calls.
False Advertisment
I SWITCHED PROVIDERS ONLY TO BE TOLD AFTER THE SWITCH MY PREVIOUS PROVIDER WAS NOT APART OF THE LISTED PROVIDERS!!!!!! ON TOP OF THAT I WAS FORCED TO SWITCH MY PHONES DUE TO ISSUES WITH TRANSFERRING MY NUMBER. ALL THE RED FLAGS THEY HAD DURING THE SWITCH AND NOT ONE PERSON TOLD ME MY PROVIDER WAS NOT COVERED!!! NOT ONE TIME!!! I ENDED MY CONTRACT TO SWITCH TO T-MOBILE AND NOW I AM STUCK WITH A HIGH BILL FROM MY PREVIOUS PROVIDER FOR CANCELING MY SERVICE. NOT ONE TIME DURING THE ENTIRE SWITCH WAS I TOLD MY PROVIDER WAS NOT COVERED!!!Tarjeta promocional
I had two promotional cards for the same amount on each. The first one, I used ¾of the card, and the representative couldn't find it. So, we used the second card for less than ¼of the total amount. Then, it occurred to me, is it possible to divide a card between two separate payments? If it isn't, I need to pay this bill out of my account and save the promotional card for later! It sure would have been nice if the agent would have told me this, if it is the case. Because even locating the card was difficult--much less understanding if it can only be used one time. That wouldn't be fair.
