International Roaming Not Working
Hello, I entered Mexico on 2/20/22 on vacation and received my "Welcome to Mexico" automated text message telling me that I have international data. My data worked fine up until mid-day 3/3/22 and it has not worked since (now 3/8/22). I am unable to figure out why this is and I have tried just about everything with the phone including activating a new SIM and putting the SIM into a different phone. Everything posted here on the forums and on Google has not helped as well. Can you please look into this for me and let me know if there is some block on my account or something else going on? Thank you! Nick
International Roaming & Rejecting Incoming Calls
If I'm out of the US traveling and someone calls me and I don't answer the call will I be charged? If that person leaves a voicemail and I don't call to check my voicemail would I be charged? If so, if I disable voicemail would it avoid me getting this charge? Or do I have to disable voicemail and remove call forwarding? There seems to be a lot of conflicting information about this. I spoke to a few T-mobile reps and some say I won't get charged and others are saying I will get charged regardless. So I honestly do not know who/what to believe! Any tips would be appreciated.
Active duty deployment options?
My brother is often deployed and recently his roaming was blocked because of the usage while on deployment. This violated the roaming terms and conditions of tmobile. It says "this benefit is meant for those traveling abroad, not living abroad for extended periods of time". Is there any specific plan or add on I can get for his line during deployment without violating the roaming terms? Is there anyexemption for International roaming for military overseas?
International Roaming Data being throttle too much
I'm on the Magenta Max 55+ plan. I specifically took it out because I travel a lot and was finding the normal roaming data speed of 128Kbps unusable. Magenta Max+ is supposed to give double this - 256Kbps but I never get this download speed. In the UK my phone connects to either T-Mobile or Vodafone UK depending on location. These speed tests were done with full signal strength bars and LTE showing: T-Mobile down 70 Kbps up 240 Kbps down 80 Kbps up 220 Kbps down 60 Kbps up 230 Kbps Vodafone UK down 110 Kbps up 230 Kbps down 120 Kbps up 250 Kbps and it's not just the UK. In Ireland over Christmas I got the following speeds: down 80 Kbps up 240 Kbps down 80 Kbps up 230 Kbps I understand about the phone connecting to the networks at a high speed and 'throttling' being performed by T-Mobile depending on plan. But my connection seems to be throttled too much and I'm not getting the speed I'm paying for. Can anyone help please?
Using Unlocked Iphone 14 pro with prepaid t mobile esim- going to India soon so what international roaming plan i need to activate
Using Unlocked iPhone 14 pro with prepaid t mobile esim- going to India soon so what international roaming plan i need to activate? and can i receive SMS from US on my T-Mobile network in India without international roaming plan? what network works best with T-Mobile in Mumbai India ?
How does North America State side international Calling works while Roaming
Hello, I currently pay $15 per month for International State Side calling feature. So one of the country I call is India (which is unlimited since I have this 15$ add on). So my question is, If I travel to India and if I have to call back to USA will this be covered as part of this Add on? Will I be able to call USA numbers from India for free (unlimited)? Note: I do have Magenta MAX plan with this account.