sms
242 TopicsMessage Blocking activated but I can't undo it
When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do not appear. This only occurred after I purchased the new iPhone13. Previous to that I have had no issue in sending texts to them. I am able to send texts to my other contacts. The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.102KViews1like21ComentariosSending E-mail SMS to T-Mobile Phone
Hey there! My name is James, let me start with the summarized version of the issues: When sending a message from Gmail to a phone number **********@tmomail.com, the message successfully reaches the phone when that address is entered into the "To" or "Cc" field of the email, but the message is blocked when it is entered into the Bcc field. I tried this on multiple carriers and it seems that T-Mobile is the only one with an issue. Now for a more in depth explanation. I am currently testing to see if a Gmail account could be used as a quick alternative Mass Notification System for my company. I used my own cell and a few co-workers cells in the test, my own is T-Mobile and the others were AT&T and Verizon. When I sent the message from Gmail to the respective phone numbers, it reached everyone, but I had entered the addresses into the "To" field on the email. For obvious privacy and security reasons, its preferred to enter them into the "Bcc" field of the email, that way not everyone sees all of the numbers. T-Mobile was the only carrier that I tested that blocked the message, only when sent it the Bcc field, it worked from the same Gmail address when sent in both the To and Cc fields. I am wondering if this is a known issue or if there is anyway around this, such as sending the email from a different provider, or changing something in the email or possibly making a business account with Gmail. Thank you for reading and responding to this! The message I get back is as follows: Your message to **********@tmomail.net has been blocked. See technical details below for more information. The response was: 550 permanent failure for one or more recipients (**********@tmomail.net:blocked) Final-Recipient: rfc822; **********@tmomail.net Action: failed Status: 5.0.0 Remote-MTA: dns; d79033b.ess.barracudanetworks.com. (209.222.83.70, the server for the domain tmomail.net.) Diagnostic-Code: smtp; 550 permanent failure for one or more recipients (**********@tmomail.net:blocked)Solved81KViews1like20ComentariosText messages are randomly delayed by up to a day
I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at once into my phone. This is looking to be a TMobile issue. I'm on an iPhone 11 Pro with the latest version of iOS. To sum up: This is only with text messages, not iMessage or other messaging apps. This happens when I have a good signal and a wifi connection in my house, but it has also happened when I'm out and have only cellular, but still a good signal. The other people in group chats are spread across numerous different carriers. None of them have reported this. The usual phone troubleshooting steps (quit the Messages application, restart the phone, etc) do absolutely nothing. I checked the activity logs in my TMobile account. The text messages in question all came through at the same time according to the logs. It looks like it's somehow getting delayed inside of TMobile's system. I've missed some texts due to this that were relatively time-sensitive. I don't think I need to express my frustration at something as old and dead-simple as SMS/MMS getting screwed up like this. It also doesn't help my frustration when the browser based Places/Topics Browser is hopelessly broken and the page I'm using to write this keeps auto-scrolling down when I interact with a number of elements on the page.42KViews22likes37ComentariosCan't receive text messages from most sources, including T-Mobile verification
Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn't appear to be a solution. https://community.t-mobile.com/accounts-services-4/why-am-i-randomly-not-receiving-texts-13397 I spent nearly an hour on the phone with tech support earlier and though we tried a ton of resets on my phone, as well as her manually changing what tower my phone is connecting to, I still cannot receive text messages from most accounts, including T-Mobile verification codes. Tech support had to text the other phone on our account so I could verify it was me. Many things require two-factor authentication these days, so I can't just go forward not receiving texts. Tech support said they would monitor my account for 48 hours, but wouldn't be able to tell if I was being sent messages that ultimately weren't getting delivered, so I'm not sure what the monitoring is going to do. I'm searching for any type of solution at this point. I feel like someone ought to be able to hit the master reset on my phone number and start from scratch. I can't imagine how a phone number could essentially be corrupted into not being able to receive texts anymore. I'm having issues with SMS, MMS, and Short Code. Only two people I know have gotten their texts through to me out of ten. Please help!30KViews5likes37ComentariosBlocked numbers and THEIR records
This might sound silly, however, my best friend's wife hates me. We have been best friends since Kindergarten, but I don't want him to call or text if it shows on the phone records. But if I call and *67 my number, will it still show up on they're phone records? Can you block your number when texting?20KViews0likes6Comentariostexts not received from other carriers
Hi! I have been a T-Mobile customer for approximately 2 weeks. When I first transferred my service from Verizon, I was receiving all of my text messages. Two days after switching, all texts stopped from people outside of T-Mobile. I can send text messages and people receive them but I cannot receive text messages from anybody with another carrier, and I cannot receive MMS messages from T-Mobile users. When I contacted customer service, they directed my issue to engineering who responded that I needed a new sim card. I went into the T-Mobile store, got a new SIM, which did not make my text messages push through. So, they thought that it was a device issue and I purchased a new Pixel 4A. The issue still is not fixed. When I re-contacted customer service, they put another request for the engineers. My text messages pushed through approximately 3 to 4 days later. Then I stopped receiving messages again and it was pushed back to engineering. A few days after that all of my text messages came through and I had messaging for about 5 days. Yet again, my messages stopped. Engineers' response was that I need a new phone. I'm not quite sure how that would fix this issue because I already did get a new phone with a new SIM card and that didn't fix the messaging issue. Does anybody have an idea?19KViews1like27ComentariosGroup texts won't send
I'm having an intermittent problem where I can't send some group texts, even in an already-existing string. It just spins and never sends. It seems to be more of an issue with longer (but not exorbitantly long) messages. For example, today it wouldn't send a two-paragraph message, but then it successfully sent the shorter one I created in the same text string immediately afterward. Similarly, it wouldn't send a several-paragraph message to three people, but it would let me send the same message to them individually. When this happens, it's affects the same messages both in the Samsung messages app on my phone and in the Windows Phone Link app--and it used to happen when I also tried Google Messages--so it's not an app issue; it's likely something with T-Mobile. I was having the same problem about a month ago, then it improved. Now it's begun again. Help! I need to send group texts for a variety of reasons, and this is a real problem.16KViews3likes54ComentariosiPhone wil not send an RCS message after updating to iOS 18
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn't allowing rcs messages to be sent or received. in order to try to resolve the issue I went and searched for solutions. I have tried, restarting the phone, toggling on and off airplane mode, and resetting network settings. NONE of these solutions worked. last thing I did was I checked for a carrier updated and it is up to date. I further checked the IMS status and it shows that only voice and sms is allowed, and RCS is missing. knowing that is under E-SIM, I knew it had to do with T-mobile. I have called T-Mobile customer care 3 times. the first call, they weren't knowledgeable on the subject of RCS. eventually I was transferred to a "Tech Specialist" that created a trouble ticket. a second call to see If I could get a knowledgeable customer service rep and I was referred to Apple suspecting it was a software problem. Apple refers me back to T-mobile stating that they don't have control over the RCS working on the network and that is the issue of T-Mobile. attempt 3 with T-Mobile consisted of deleting my E-SIM and downloading a new one, which did not fix the RCS unavailability fiasco. I was suggested that I do a factory reset or a settings reset but at this point I don't think this the problem. Has anyone experienced this problem? if so have you resolved it? whad did you do? if it is all about IMS allowing RCS, how did you fix that? thanks in advance.Solved11KViews1like39ComentariosPeople Outside of T-Mobile Not Receiving My Texts
Hi everyone! As of late Wednesday, it appears that people who do not have T-Mobile aren't receiving my text messages. To me, they look like they're sent, however, both Verizon and AT&T customers aren't receiving anything on their end. I spoke to T-Mobile via Facebook and I've done the following: Cleared cache on phone Cleared cache and data on messages app Made sure all apps (Google Play and Galaxy Store) were up-to-date Made sure phone was up-to-date Reset network settings Reset all settings Deleted all messages in my phone (and emptied the trash) Turned on and off airplane mode Turned on and off most connections/network type settings Restarted my phone way too many times They told me I can come in-person today and get a new SIM card. I'm hoping that fixes it, however, I'm wondering if anyone else has had the same problem or has ideas? T-Mobile says my account looks fine and everything on their end looks fine. My phone is a Galaxy S21 and is only 1.5 years old, and I've been with T-Mobile for years.10KViews1like50Comentarios