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82 TopicsNot Receiving Group Texts and Server Alarms on WiFi
When I'm connected to WiFi, I am not receiving group texts that include one Android user. Additionally, I'm not receiving web-based texts (such as server alarm notifications) when there is an issue. However, when I disable WiFi and switch to cellular data, I receive all of these messages immediately. My carrier is T-Mobile. I've tried basic troubleshooting, but the issue persists. Any advice on resolving this so that I can receive all messages over WiFi would be appreciated. ¡Gracias!55Visto0likes1ComentarioRCS Issues, Google Messages Glitch, Group Message Issues
Hi, This is a multifaceted problem that I've seen all over various forums, so I am not quite sure if the issue is specifically T-mobile, Google Messages, or something else. I have a Samsung Galaxy S22 running One UI V6.0, Android V14. The last software update was 22Mar2024 and these issues have been occurring for months. Frequently, in individual message threads or group threads, I will not be able to send or receive messages at all. I will get a single balloon of death that never converts to two balloons, and will not be given the option to send the message as SMS instead. I am connected to RCS, have 5G signal, and available WiFi. In a group chat with two other Android users (on two other carriers), random numbers join the group, and then leave the group. The other two users do not see this activity. I am the original owner of this phone and have had this specific phone number for about 20y so it is highly unlikely that this is a carryover from a previous owner. In the same group chat as in #2, I am frequently booted from the group. Sometimes I am notified of this on my side of the group chat and sometimes I am not. Someone has to manually add me back in. This happens at random times, and has been occurring for multiple weeks, so it's not like one of us got a new version of a messaging app suddenly and it broke the chat. In other forums, I have seen the following as a "solution" of sorts: turn on airplane mode, force stop Google Messages, delete cache, delete data, restart phone in airplane mode, exercise patience, turn off airplane mode. I have performed this action many, many times. It seems to fix it, sometimes, but doesn't last very long. This is not a solution. I've also seen performing a factory reset as a "solution." I have not done this yet because I find it absurdly excessive. I know I am not the only one in the T-Mobile community to experience this type of behavior. I prefer using Google Messages to Samsung Messages so switching messaging apps is not my favorite solution either. Please advise on appropriate next steps to rectify this situation.5.2KViews1like13ComentariosAndroid Phone Not Receiving Text Messages After Switching to T-Mobile Network
Hi T-Mobile Community, I recently switched to T-Mobile with my Android phone (Samsung Galaxy S21), and since then, I haven't been receiving text messages consistently. I can send texts without any issues, but incoming messages are either delayed or don't arrive at all. Here's what I've tried so far: Restarted the phone and reset network settings. Checked the APN settings to ensure they match T-Mobile's recommendations. Verified that my SIM card is properly activated and seated correctly. Tried using both Wi-Fi calling and regular mobile network modes to see if there's any difference. Is there something specific to T-Mobile's network or Android settings that could be causing this? Has anyone else experienced this issue after switching networks? Thanks for any advice or solutions!196Visto0likes4ComentariosiPhone wil not send an RCS message after updating to iOS 18
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn't allowing rcs messages to be sent or received. in order to try to resolve the issue I went and searched for solutions. I have tried, restarting the phone, toggling on and off airplane mode, and resetting network settings. NONE of these solutions worked. last thing I did was I checked for a carrier updated and it is up to date. I further checked the IMS status and it shows that only voice and sms is allowed, and RCS is missing. knowing that is under E-SIM, I knew it had to do with T-mobile. I have called T-Mobile customer care 3 times. the first call, they weren't knowledgeable on the subject of RCS. eventually I was transferred to a "Tech Specialist" that created a trouble ticket. a second call to see If I could get a knowledgeable customer service rep and I was referred to Apple suspecting it was a software problem. Apple refers me back to T-mobile stating that they don't have control over the RCS working on the network and that is the issue of T-Mobile. attempt 3 with T-Mobile consisted of deleting my E-SIM and downloading a new one, which did not fix the RCS unavailability fiasco. I was suggested that I do a factory reset or a settings reset but at this point I don't think this the problem. Has anyone experienced this problem? if so have you resolved it? whad did you do? if it is all about IMS allowing RCS, how did you fix that? thanks in advance.Solved11KViews1like39ComentariosMessage Blocking activated but I can't undo it
When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do not appear. This only occurred after I purchased the new iPhone13. Previous to that I have had no issue in sending texts to them. I am able to send texts to my other contacts. The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.103KViews1like21ComentariosGoogle Chat FeaturesRCS status stuck at: Setting Up, Trying to Verify my phone number
Hello All. I have great news. My Google Messages RCS is finally working. Here is how I did it, please read this very carefully. Read my original post in Recommemded Answer green color above link. You must disable chat on all previous devices by going here and (on bottom of this site) follow directions:https://messages.google.com/disable-chat Then you must TURN RCS CHAT FEATURES OFF in GM and wait exactly 10 days. If you turn RCS ON before 10 days are gone, the clock starts all over again for 10 days. You literally have to be patient and wait 10 days with the RCS OFF for 10 days. After 10 days, turn RCS ON and you will see CONNECTED !!!! I repeat to you again, STEP 1 is: You must deactivate all prior devices' GM phone number associations by following the bottom instructions on this site:https://messages.google.com/disable-chatand if you get error message like: contact your carrier or you requested code too many times, disregard it. Then STEP 2, TURN RCS OFF FOR 10 DAYS in GM and wait 10 days. If you potz around and turn on RCS in GM BEFORE 10 days are gone, you must start 10-days clock all over again! Just be patgient for 10 days. STEP 3: On day #10, Clear Cache in GM and turn on RCS and you will see that you are GREEN LIGHT in RCS as CONNECTED. The best thing to do for this step 3 is to: completely uninstall Google messages and completely uninstall Carrier Services and then reinstall Google messages and reinstall Carrier Services. If you do this in this step, your cash and Data will be cleared. I am an expert in this now as I have triued everything: Contacted carrier, contacted device manufacturer, uninstalled Carrier Services and Reinstalled Carrier services. This has nothing with the carrier nor device manufacturer nor Samsung nor Motorola nor OnePlus. This RCS trying to verify.... occurs because when you switched your device, or when you switched SIM, or when u ported a number, or when you activated Google account email on another device, you DID NOT turn OFF RCS in GM or did not turn OFF RCS in the native Messages App, and now Google's RCS sees that you have RCS active in multiple devices/accounts/phone numbers, in which RCS remained TURNED ON, and Google RCS Server gets confused. What you need to do is STEP 1, STEP 2 and Step 3. Step 1 will deactivate ALL the shmootz you created and Step 1 will DEACTIVATE ALL devices' and all phone numbers' and all accounts' RCS GM once and for all. Step 2 does the "reset with google". Step 2 takes you OFF of "blacklist" at google. I see some people waited 8 days-not good. You absolutely must wait 10 days (not business days) - 10 CALENDAR DAYS and the day you do step 1, and step 2 is day #1. And by the way: Please make sure you have CARRIER SERVICES INSTALLED AND UPDATED from Google Play Store as well as latest updates of GM, and please update your device firmware by checking for update in SOftware Update in Settings. Basically please update your device firmware and all device apps in Google Play Store all aroung before proceeding with Steps 1,2,3. Let me know, but dont tell me that it doesnt work because you did not wait 10 full days. You must wait 10 days and then reply here and let me know. If you are unable to send or receive messages on Google messages app, this post does not apply to you. What I recommend you do is to: completely uninstall Google messages and completely uninstall Carrier Services. Then reinstall Google messages and reinstall Carrier Services. Then contact your cell phone carrier and ask them to refresh your connection and make sure that your messages and data features are turned on on the carrier side and make sure that Short Code Programming is also turned on, on the carrier side. So make sure messaging, data and short code programming is also turned on, on the carrier side. And meanwhile do not touch the toggle for full 10 days. In 10 days toggle ON and u will be set. I wrote 3 steps: make sure you read this twice to fully understand and follow my directions. From now on, you need to understand the concept, to make sure that this RCS feature not turning on again never happens to you again, you FIRST must make sure that before you change your devices, or change SIM cards in devices, or change Google accounts in devices, you absolutely must make sure that the first thing you do is: TOGGLE RCS CHAT OFF in GM FIRST before changing devices, sims or accnts! Otherwise, the Google server will be very confused and will Blacklist Your account, your device and your phone number by yourhaving too many RCS features toggled on in GM everywhere. To get UNblacklisted and turning RCS back to ON, you must read the steps 1,2 and 3. When i say 10 days, i mean 10 calendar days, not 10 business days. Day #1 starts the moment you toggle OFF rcs and keep it OFFfor 10 calendar days. You absolutely must respect the 10-DAY TOGGLE OFF, as i explained to you in Step 2. This step 2 is the only step that will UN-blacklist your phone number, you GM, and your GM account from the Google server. Please respect the 10day toggle off. If you potz around with toggle, you will not have RCS, and your 10day clock will start all over again with every time u potz around with Toggle. ALSO: ON DAY # 10, WHEN YOU TOGGLE THE RCS ON, IN THE GOOGLE MESSAGES APP, THE GOOGLE MESSAGES WILL ASK YOU TO RE-TYPE YOUR CELL PHONE NUMBER TO VERIFY IT WITH GOOGLE (THAT SAME DAY 10), PLEASE RETYPE THE PHONE NUMBER VERY SLOWLY AND CORRECTLY-BECAUSE: IF YOU TYPE YOUR NUMBER INCORRECTLY, EVEN BY 1 DIDIGT, YOUR STEPS 1,2 AND 3 (WITH 10-DAYS TOGGLE OFF) MAY START AGAIN. PLEASE SLOW DOWN AND BE VERY CAREFUL WHEN YOU RE-TYPE YOUR CELL NUMBER INTO GM APP WHEN IT RE-ASKS YOU TO VERIFY YOUR CELL NUMBER ON THAT DAY #10. PLEASE SLOW DOWN AND BREATH SLOWLY WHEN TYPING YOUR CELL ON DAY 10 (AFTER YOU TOGGLE RCS on ON SAME DAY #10.)8.5KViews3likes12ComentariosUnable to send videos on any messaging platform
Hello, I am having an issue with a new phone of mine. I just switched over the UnPlugged Phone, which I know isn't as common as most other phones, but I thought this was odd. I am unable to send any videos due to file size. I have tried sending a 1 second video that was compressed, as a test, and it still wouldn't send. I'm unsure what to do. I have tried multiple messaging platforms outside of the Signals, WhatsApps, etc (those apps willsend videos just fine), and none of the platforms are able to do it. I don't know if it's a MMS setting or what. ButI just want to be able to send videos on my default messaging platform without having to switch to something else where the other user also has to have that app. I know that most will say it is a phone issue, since it is not as common as the primary phones, but talking with other users of the phone, this doesn't seem to bea common issue. Just wondering if there was a setting I haven't tried or something. ¡Gracias de antemano!34Visto0likes0ComentariosS20+ text messages in group
For the last 2 days, group text messages I send or reply to are all messed up...members are removed in my replies..I get responses to group messages but not from the original group created..I have removed sim, rebooted a dozen times...its weird. any thoughts21Visto0likes0Comentariossome contacts blocked from texting
I have a new samsung S24 phone and some of my contacts can't receive orsend texts to me and neither can I send to them. But at least one the those contacts is in a group where I still get their texts. I'm wondering g whether it's a Google problem. My last phone was an apple do I'm not familiar with androids. Trying to learn. Thanks for any advise20Visto0likes0Comentarios