Multiple Network IDs
I've had TMobile's Wireless Home Internet for close to 3 years. It works well but the Mobile Home Internet Management apps are deficient: T-Mobile, T-Mobile Internet, T-Life, and T-Mobile.com restrict many functionalities that should be available to home internet technical users. You allow us to create multiple network id's on our T-Mobile Wireless Home Gateways. I have 3 defined on my KVD21 JT2DBE659. However you DO NOT allow us to view WHICH devices are connected to WHICH network id. Why Not ??? We've been asking for this for years. Some of us isolate device functionality in our networks by creating multiple networks thus maintaining ease of troubleshooting and security management. This works great, but when you CANNOT see which devices are connected to which network id. - that just SUCKS. Weh are you going to get this operational? What does it take to get someone on the management team with a brain to document this and have it placed on the functionality development list for developmentand implementation? Other Router manufacturers have this built right into their products - why can't you get this moving ????
customer support chat
So basically, I was told twice I was apporved for a line (both phone or tablet) now im being told that I owe a bill when ive never had tmobile. (this was on a chat for support they said I was approved for the tablet and phone for the phone) How do i get the chat or request it because theyre saying its not there when it has to be. there has to be steps to legally find out correct?