encuesta

2 Topics

T Mobile Survey Scam
Back in December of 2021 I foolishly took what I thought at the time wasa T-Mobile survey, said I could pick a gift, I just had to pay the $6.96 shipping cost. I got a call today, 6/01/22 from a number identified as NBC 10, Bala Cynwyd, PA The rep was telling me I owed $119.00 since I didnot cancelmy High Smart Watch Plan. She said the watch was only free for 7 days. I really feel this was a scam because when she called today and I debated with her the whole situation, she kept talking over me and not letting me tell my story. then she says well since I am a supervisor here I will cancel your smart watch acct, but you will l still have to pay us $71.00. She said if I didn't, it would be reported to a collection agency. At that point I hung up on her. I have never in my life had bad credit, I really think this is a scam but if I get a call or a notice from a collection agency who should I contact for help and guidance with this situation? It must have been VERY FINE PRINT because I saw nothing of that, it was presented to me as a reward for doing the survey. Then to top it off, I accidentallyclicked to look at the GPS they were offering for $40.00, I ordered it by mistake I called the company right away and cancelled the GPS she said she could not not cancel the Smart Watch so I said ok since I only had to pay for the $6.96 shipping cost. Thenthe next month a charge appeared from a company I never heard of for $40.00 on my credit card. I called my cc company and they credited me the amount. They also recommended I cancel this CC and they would send me a new one. I also called T-Mobile after this happened and they said they do not send out surveys like this with reward gifts promised. Any advice?
Solved
DianeDog5
Hace 6 meses Place Accounts & Services
27KViews
0likes
15Comentarios
Encuesta
I recently called the expert support (September 25) and at the end of the call, I was informed that i will get a survey to rate the service. The service was excellent, however, the survey message was sent to an another phone under my account (I personally do not have access to it). Is it possible to receive it again?
hdagdelen
Hace 3 años Place Accounts & Services
6.5KViews
0likes
12Comentarios