Modify the generated bill
Recently, I had bought 2 new phones and 3 lines of T Mobile ($65 per Line). The bill got generated within 2 days which is $212 (approx. $70 per line including taxes) and the due in next 18 days. Unfortunately, I'm not using the other 2 lines and the other phone and will not use them for the next 90 days. So, I have suspended the 2 lines temporarily for the next 90 days. Is it possible to modify the generated bill? as I will not be using the 2 lines for this month as well.
Can't reactivate suspended line
My phone was stolen, so I wiped it remotely and suspended the line on the T-Mobile web site. I purchased a new phone as an upgrade and received a new SIM. I have tried to reactivate the line from theT-Mobile web site, but it sends a text message to the suspended line to verify my identity. I can't receive the text because the line is suspended. I"m not sure how to proceed. Suggestion?prepaid account suspension
Hello, I'm on the 20$ prepaid plan. I'm outside USand unable to contact T-Mobile.What's the grace period a prepaidaccount can remain out of balance from the last service day ie 30 days? I'm not veryclear ofthe below statement from T-Mobile. "If balance is insufficient to renew all lines on your account for 120 days, all lines will be suspended for 30 days. If you have an account balance, all lines will convert to Pay As You Go for 30-day increments with $3/mo" Is it stating that anaccount can remain out of balance for 120 days after which the account is suspended and number reallocated? I canmake a one time payment as guest but how long after the 30 day service window can I make the payment? Let me know if there any question.Any help regarding this is appreciated. Regards.
How do I reactivate a suspended line outside of payment cycle?
I need to reactivate my line outside of a 'payment cycle'. I can'twait a week for the line to be reactivated. credit card payment has been made. So funds are available. I'm also happy to delete this line and start a new one if that's the only solution but I can't see that option either. I just need a line in 2 days time.suspended line ans unable to reah customer service
Hi, my line was disconnected and I need to reach to someone via chat to get payment options. Usually I'm able to reach support through my app but it's not giving me the option, nor can I even call 611 from my phone, I also can't even set up a call through an all, can I get some help getting chat support?