syncup kids
81 TopicsSyncup watch app all items core api failing error on opening page, then crashes
When I click to open the syncup app for the watch, I get a little pop up on the opening screen right before it crashes that says:all items core api failing. Started yesterday and still! Can't track without this app. Tried clearing data, cache, uninstalling app, reinstalling app, and no luck. What is going on? I'm seeing several others also complained yesterday of the same issue. Can tmobile provide an update, especially considering this is a feature for children's safety monitoring? I've had inconsistent reliability with tracking since getting this thing 12 months ago and locked down for another year with it. This wasn't what I agreed to as far as service and reliability. I hope tmobile will cancel it and set me free of this.Solved1.5KViews9likes28ComentariosSynchUp Watch not charging
My child's watch charges perfectly fine some nights, other nights it dies while on the charger all night. Wake up and battery is at 5% or something ridiculous. Super annoying. Defeats the whole purpose of having it when it is unusable. If you reset the watch while leaving it on the charging cradle it will begin to charge just fine after the reset. Just a quirk that really stinks when you don't catch it. Anybody else experience this intermittent charging issue. It seems to be pretty regular lately.3.6KViews3likes13ComentariosSyncup kids app won’t let me accept gaurdian invite
My wife is the admin on the SyncUP kids app and has invited me to be a guardian but the app won't let me accept the invite. It keeps telling me my number doesn't match the invite but it does. I've tried uninstalling and reinstalling the app several times and turning my phone on and off. So far nothing is working.143Visto3likes4ComentariosUnable to add husband as Guardian on T-Life app for syncUP KIDS watch
My Wife sends me an invite via the T-Life app. Iclickon the invite and it goes to the home page. When Iclickon connect it goes through creating a childs profile which I do, but then it wants me topair the watch, which has already been done on my wifes account (admin) so we can't get any further. What am I missing here?109Visto2likes2ComentariosUnable to create profile on Syncup kids app using iphone
I'm trying to setup my profile on the syncup kids app, but I get an "update profile error" popup that says: "There was an error while updating your profile. Please try again." I tried at least 10 times. Has anyone encountered this issue?Solved1.7KViews2likes16ComentariosSync up kids app not working says no internet
For the second time in two months this stupid app is not working says I have no internet by the little icons at the top you can see I have internet oh and my kids would be going crazy do to we only have internet tv . . So t mobile get this working again67Visto2likes2Comentarios