aplicación t-mobile
1 Topic
New Router not connecting to T-Mobile App
We had to get a new router, but we set everything up to have the same WiFi name and password. Now the app won't recognize the new device and can't connect to the old device (as it stopped turning on). I can't see any of the devices connected to the router or control anything because it's like the app just doesn't recognize this new router. I deleted the old router in the app(or at least what I hope was the old one) to see if that would help, but nothing changed. When it does "connect" it says no devices are connected, even though we have numerous connected. I just don't know how to get the app and the router to connect. The router still says to download the app to set up the network, even though everything is already connected. Should I just factory reset the new router? I'd rather not if I don't have to.Solved149Visto0likes3Comentarios