t-mobile
3904 TopicsSyncup watch app all items core api failing error on opening page, then crashes
When I click to open the syncup app for the watch, I get a little pop up on the opening screen right before it crashes that says:all items core api failing. Started yesterday and still! Can't track without this app. Tried clearing data, cache, uninstalling app, reinstalling app, and no luck. What is going on? I'm seeing several others also complained yesterday of the same issue. Can tmobile provide an update, especially considering this is a feature for children's safety monitoring? I've had inconsistent reliability with tracking since getting this thing 12 months ago and locked down for another year with it. This wasn't what I agreed to as far as service and reliability. I hope tmobile will cancel it and set me free of this.Solved1.5KViews9likes28ComentariosStop texting me about my bill or anything else
When I get a text, it distracts me as it not only pings my phone, but my Apple watch as well, and it appears on my car's screen. I don't need to be informed that my bill was paid. I need to be informed when something is WRONG, not when things are going right. To make matters worse, if I don't open the text, the phone pings again a minute later. How do I stop these annoying texts?84Visto1like1ComentarioSpotify / Pandora Prepaid Customers Using Mobile Data FIX
Ok. I have contacted my legal team (I work in the Legal field). And I asked if we can start a class action suit against TMobile for the dreaded challenge of these apps not working on mobile data being there is perk that if you sign up for a specific plan, you are entitled to music and not use your monthly data. Heck it's why I change from the 30 to 40$ plan... I have since opened 3 tickets. No resolution. I will say the work around is to use (Proton VPN APP is free) a VPN. Once you enable it, bam the music works on mobile data. You can disconnect the VPN and the music app still works. Now I also understand the APN hack to change to IP4 which does work but not 100%. But then your traveling at IP4 on all your apps... So the real challenge actually isn't TMobile but the actual music vendor not supporting IP6. So a class action suit would raise corporate eyebrows but in the end it's the fact of Spotify not on the IP6 level.334Visto4likes10ComentariosFREE PHONE PROMOTION IS A SCAM!!!
I AM SO FURIOUS WITH BEING RIPPED OFF AND LIED TO AGAIN AND AGAIN!!! Call every bill cycle and it never gets corrected!!! I traded in my iPhone for a free iPhone. Nothing was ever said about getting only so much for my phone. Free is free. The store manager scammed me and the reps continue to lie to me. They promise to credit me and it doesn't happen. I CANNOT BELIEVE A BUSINESS LIES TO CUSTOMERS!! Disgusting!!!836Visto4likes6ComentariosSynch-up airplane mode not helpful!!
I use this watch to be able to track my son's location when he's outside playing, on school field trips, etc. Airplane mode was just enabled on his watch. THISIS NOT A HELPFUL TRACKING DEVICE IF I CANNOT DISABLE AIRPLANE MODE FROM MYAPP. God forbid something bad happened and a person took his watch and put it on airplane mode, I can no longer contact him, or him contact me, or even track his location. I feel that Airplane Modeshould besomething that isa.) controlled by the app, or b.) removed from the watch completely. The sole purpose of this thing for me is tracking. Suggestions???543Visto0likes2ComentariosUnable to add husband as Guardian on T-Life app for syncUP KIDS watch
My Wife sends me an invite via the T-Life app. Iclickon the invite and it goes to the home page. When Iclickon connect it goes through creating a childs profile which I do, but then it wants me topair the watch, which has already been done on my wifes account (admin) so we can't get any further. What am I missing here?107Visto2likes2ComentariosHow to get a hold of Spam department
I would like to get a hold of the T-Mobil spam department and not go through customer service. T-Mobil's customer support via a phone call isn't helpful when T-Mobil has internally blocked your number from sending text messages. They try to go through their checklist to fix things on my device when my device isn't the issue. I send up to 200+ messages very quickly with the same or similar messages to friends and family each Holiday. T-Mobile ends up blocking my number from sending text messages. So I can receive text messages, but I can't send them unless it is to internal T-Mobil numbers like 1112. This makes it very difficult to get any work done if I need to text someone who has text me. T-Mobil engineering department that configures Spam block has their settings creating false/positives. A number shouldn't be blocked for sending up to 200+ messages quickly over 7-8 days per year (Holidays). I am told it will be blocked for up to 10 days with me currently on the 5th day. I would understand if I did this everyday or even multiple times per week, but blasting out 200+ message on Holidays 7-8 times per year and getting your number blocked is very annoying. Annoying enough now that I am considering using another service provider even with me being with T-Mobil for the past 24+ years (same number). It would be great if T-Mobil created a web link on your account to request unblocking your number with the ability to provide an explanation. It would be even better if the engineers came up with better rules to actually block people that are spamming instead of creating false positives disrupting paying customers.112Visto0likes4ComentariosI wish the T-Mobile Home Internet Gateway was JUST a modem!!!
I just left Breezeline due to horrible service for over a month, and when it went out from home, my T-Mobile iPhone became my hotspot. After realizing it was more reliable than my landline Internet, I tried the T-Mobile Home Internet. I was shocked to get 700 down and 60 up, consistently, so after two weeks of successful stress testing I dropped Breezeline. With that said, here are my two main frustrations: I have a UniFi network with several APs in my home all connected to a UniFi switch and UniFi router… I am sure you can see where I'm going with this… 1) I do not need theSagemcom Fast 5688W router OR 2) its WiFi. You cannot disable WiFi on the unit, or put it into bridge mode to bypass the router. I have tried getting into the device with no luck. So now, I have a double NAT situation and the T-Mobile gateway is emitting frequencies that are going unused. This is a huge oversight on T-Mobile's end. T-Mobile, if you read these, I know a few people using your home internet, and they're all complaining of the same thing - Forums are also littered with this feedback as well - Please listen. Allow 1) Turning the WiFi radios off, and 2) bypass the gateway's routing using a bridge mode (I think that will work). This is very disappointing that it's so locked down, but with that said, I am happy with the reliability. I just would love to see some additional functionality added as I'm sure I'm not the only person using my own router or mesh system with their gateway. If anyone has any suggestions would love to hear. ¡Gracias!8.9KViews5likes16Comentarios