SyncUP Watch 2 not receiving incoming audio texts
My child's SyncUP watch 2 is not receiving incoming audio text messages from contacts. Regular written texts come in, emojis come in, photos come in, phone calls come in, and video chat calls come in... HOWEVER, I send audio voice text messages from my Galaxy Android phone and they aren't received on his watch. There's no error shown on my phone. It shows that an MMS text was sent successfully. I've tried restarting his watch and restarting my phone but that didn't help. He is able to send me audio texts from his watch to my phone without any issues. Any ideas why my audio text messages aren't being received? Any settings I can check?
Not Receiving Text from some Andriod Contacts
Both phones on my account are no longer receiving texts from some of our contacts. The only commonality is that these contacts are not Iphone users. I have an Iphone 14 and the other phone is an Iphone 15. We recently changed from having a t-mobile business account to a personal account. We have tried every reset, update, and triple checked all settings, as have our contacts. Please advise. Thank you.
