Internet becomes unusable randomly at night around 10pm-2am
So the tmobile home internet works pretty well throughout the day it almost has no issues at all I get decent speeds and ping and can actually use it for internet heavy stuff. But the problem is randomly every single night anywhere between 10pm-2am my internet will basically become unusable my ping will shoot up to 600+ and my download speed below 1mb. it can barely load up a website when it's like this. it will stay like this for a hour or two and then go back to normal, the problem is this is when I usually get home from work so it sucks it gets like this at the time I want to use it most. Has anyone else had this issues? anyone know what causes it?
UNUSABLE SPEEDS during peak times using home internet
I'm getting HORRIBLE speeds during peak times, starting from after work hrs past 5pm and lasting sometimes up to past 10pm or later. Speeds are consistently fine during the day, then would drop to 10mbps on a good day and 1 or 0.5mpbs on a bad day. Y'all gotta fix this, it's completely unacceptable.
T-mobile 5g home internet forcing to tower with no data issues/changing towers/bands
switching towers/bands --Hello I just got my 5g router in the mail 2 days ago the first day was a complete bust i had 3 bars but the connection was horrible/non existent so i tried did some research and used the app looking for the best signals and everything moving this thing all over for hours-still 3 bars and i would think thats enough Iliterally could not even get it to load speedtest before or a webpage hardly no connecting to anything basically when its on this band/tower not even the web user interface it also only has a primary connection and no secondary the primary is b71 and the secondary is not connected.then i just left it alone and randomly tried it and it only had 2 bars this time-weak according to the app but it actually loaded a webpage then i managed to get 50mbps on a speedtest and watch some youtube on 4k! i was feeling good i looked at the web interface and noticed i was not on the same band anymore and the primary b66 and secondary n71 bands and then bam it switched back to the b71 with no secondary connection and basically no data connection at all-witch i found out is a different tower than the one with b66 and n71. so i noticed it seems to kick me off this tower almost all day i have no connection because its connecting to this other tower that doesnt seem to even work this is very consistent everything like steam/xbox live/speedtest or anything else disconnects as soon as this switch happens i really dont want to call support and i thinks its crappy that you can sign up with this through a chat box but you cant get support through the chat kind of ridiculous also the tower with the b71 also has 5g on it but im not connecting to it. so it seems like there forcing me on a tower with no data connection all day long then around 10 pm it works decent all night so far im not sure this is something you could consider a home internet solution maybe the tower is being worked on or something i really dont know im sure i will have to call at some point because i need internet during the day too lol. im in central wisconsin sorry for the long post just needed to put this out there! and maybe someone knows something…
home internet won't connect to any devices
We've had the home internet for almost a year, with no issues. We did have to get a new router a few months ago. It's all worked fine, but a few days ago it stopped working. We called customer service, went through the whole deal with resetting. The router has bars, the devices I'm trying to connect to have "excellent signal". It just won't connect to anything anymore. Maybe 3 hours out of the day total it will stay connected to the tv. 10-20 mins at a time…then it just drops off. And won't work for another few hours, despite everything I have tried. 3 different phones, 2 different tvs, an Alexa. Won't connect to any of them.Have always had amazing speed.DoI need a new device? ¿Hay algo que pueda hacer? Are these overheating symptoms?I know absolutely nothing about internet or electronics in general.Customer service doesn't know how to fix this at all. I've scoured google, and the discussions here and I have no answers.