actualizar
11 TopicsHome internet plus high upload low download
Issues that all started the moment I switched to Home Internet Plus. Ever since then, I've gone from generally fine speeds with the standard home internet plan to absolute garbage with this one. Higher upload speeds than download speeds? What's up with that? Assuming it was a hardware problem, I had it replaced. The same issues. High upload speed, abysmal download. Attached are the metrics of the router currently, as well as logs of my recent speed tests I've been doing over the course of the last few days. At first I thought it was placement, but I have no clue why sometimes the download speed would absolutely sore, like it did there near the middle of the speedtests... The equipment I'm using is the white home internet plus gateway.TMO-G4SE 5G GATEWAY WHT KIT Super disappointed considering service used to be flawless before "upgrading".105Visto1like2Comentariosactualizar
tmobile account on an iPhone 12 pro, cell phone not working properly need a new phone but the cell phone isoutside of the USA, will not be back until june 2024, if I am to buy an upgrade iPhone 15 pro will the iPhone 12 pro, that is outside of the USA, still have cell phone use until phone is shipped to London, England?33Visto0likes1ComentarioTraveling Abroad with Broken Phone
I am meeting my son in Rome. He is traveling abroad and his phone is acting up. He is on my plan and due for an upgrade. I want to take him a new phone. Will he be able to activate it when I meet him in Rome? I do not want to activate it before I leave the US as I can't have his current phone shut off. Or should he swap Sim cards and use his old one in the new phone? Will that be easier and do-able? ¡Gracias!Solved169Visto0likes4ComentariosWhy charge a upgrade fee?
I know when you go to a store to purchase new plan or upgrade phone they charge you a 35.00 fee for each phone you upgrade. When you plan on doing 4 or more phones that fee should be waived or adjusted to a flat fee of 80 or 100.00? But what if you do it online through the website and have the devices shipped to you. Does that fee still apply? I am trying to way out my options before I upgrade my currents devices? Its not tike they have to do much work. The Phones transfer all the info for you. All the store reps have to do is scan the new phones and the required info for their service to know what phone you have and what line its too. and then the Samsung phone will switch all your information over tot he new phone. GraciasSolved13KViews0likes21Comentariosdatos ilimitados
I have 100 Gig of unlimited data on my account. My Question is, is that per line or total for all my lines? I have 7 lines but only 6 are smart phones? I am thinking about upgrading to the Go5g Military Plus for all my lines. I kept my old phone from AT&Tand don't have access to Tmobile 5g Service since I think the phones don't accept the frequency T-Mobile uses. So I am trying to see what perks are for going from the Go5g to the GO5G Plus for Military and where it says a new phone every 2?100Visto0likes2ComentariosUPGRADING OF TOWERS
Hi So generally I have been pleased with T MOBILE internet. Some glitches.. but ook… BUT the BIGGESt GRIPE i Have is that the last 2 Fridays for around 8 hours the ENTIRE Internet AND Cell phone coverage has gone down in my area!!! NO WARNING and I was confused and stressed.. what was going on. It ruined my Friday having to drive 20 minutes away to get a signal to find out what happened. Then it happened AGAIN this Friday.. again, no warning. I have gottne very flippant answers from other customers about how T Mobile can't expect to "cater to my entitlement'.. UH what "Entitlement" ?? That I have reliable cell phone service at my home? Even the Energy Company has a courtesty to tell you when things are going down and appx time it will be restored. Can't we expect the same of TmOBILE? How long are these "Modernization upgrades going to be happening?529Visto2likes5ComentariosWhen will you complete updates to nearby tower?
When will you complete updates to the nearby cell tower? When I began using your service I had on average a 40 mbps download speed. I changed nothing and now during the day I average 1-2 mbps and 10 mbps in the evening. This has been occurring since November 2021. The story I get when I speak with your support is that they are upgrading the tower near me and once finished I will have the best service ever. But when? When will the upgrade be completed?1.3KViews1like3Comentarios