Text time is inaccurate why arent usage logs as they truly are ??????
So according to my usage log my messages don't come in until three hours later than the time they were actually sent ! Can somebody please explain this to me and help me better understand why I dont have a accurate time and date on my bill as the time and date that the messages were actually sent !!! PLEASE ADVISE !!!!!!!
Unknown 404 numbers showing up on my usage log
For about 2 months now, ourtext message usage log showsthere hasbeen hundreds of incoming text messages from two "Atlanta, GA" numbers:404-455-0118 and 404-455-0112. We have never actually recieved anything from these numbers (nothing in our phones). It just shows up on the usage history. I contacted the # and they are out of service, but it shows on our log that we'rereceiving well over adozen texts from them EVERY day. We don't know anyone from GA and that's on the other side of the country from us. I blocked these # from our family accounts, but they're STILL showing up on the usage log regularly. They appearrandomly, at all times of the day and night, etc. No phone calls or outgoing messages,though.Why are group texts no longer appearing in Usage (real-time and on bill)? How do you change it so it will be sent/received as regular text?
I started noticing this in May-23. I can see individual text in Usage both incoming and outgoing but i can no longer see in Usage (online and on bill) incoming and outgoing text from group texts. And this is happening to all the lines in my account. I have a feeling text messages will go away completely and everything will be done through data. either track them still as Text Messages or no companywill have Text Message services anymore.incoming group message not showing in Usage
This started recently. My wife is in a group text with her friends. She has Galaxy S9+ while her friends use iPhones. They are also with other carriers (I think Verizon). Before May 8th, all incoming text messages fromthat group text were appearing in Usage. All of a sudden, after May 8th, only her outgoing messages to that group textappeared in Usage. What's more weird is that individual incoming text from either friends are appearingin Usage. And I think I see this from other group texts that she has with family too! Basically, incoming text from a group text is NOT appearing in USAGE but her outgoing text to that group is appearing. incoming individual texts, however, do appear, even from people from other carriers and iPhones. My wife uses Messages and her friends use iMessages. not any chat apps like Viber or Whatsapp or FB Messenger. I know those go through internet as data. i'm talking about text messages.
Usage Details Missing Again (June 2023)
I spent 2+ hours on customer support and had a ticket opened, but wantedto let people know about the issue (I couldn't find anything online newer than a few months' old...very frustrating). On both app and web I'm unable to see ANY usage data for any of the lines on my account. Instead of "data" "text" "calls" it defaults to a page that says: "Worried about slow data?" and no other options except to click the one button...which takes you to a page to add more data/services. I already have an unlimited data plan. The "view usage details" functions havebeen broken for about a week.
