T-Mobile Home Internet & GlobalProtect VPN | Resolución
If you have a VPN issue, specifically GlobalProtect, I think I found a fix that has been working for me with T-Mobile Home Internet. Tldr; Set your T-Mobile Home Internet Wi-Fi Network name to automatically connect (so it connects when you turn on your PC) and under properties change the Network profile from Public to Private - viola. GlobalProtect VPN now works for me, so I can now assess whether I will keep Comcast or T-Mobile. Decisions lol Background: My current provider was Comcast and my rate is $50 with "Promo", ebill, and Autopay for their Blast! Service. I use my own equipment (Moto modem, eero Wi-Fi 6 router) - no issues. The agony/anxiety of having to call them every year when your promo ends and your bill goes up, you threaten to leave, they say they have the same price but for lower speeds, you don't accept, then eventually they keep you at the same rate and speed - after several years of this same rodeo it is annoying. Present: It's my 3rd day of having T-Mobile Home Internet. With Comcast I was getting anywhere from 200 -300 Mbps. I get the same or better speeds with T-Mobile, hitting as high as 465 Mbps and 30 on Upload. In short, the speeds at their lowest thus far, have been the same or better. I appear to be on Band 66 which gets me the best speeds in my location and Band 2 still fast but I do see a speed decrease. Unsure if/how the Primary/Secondary connection are at play and if I'm taking advantage of 5G. The first evening was cool, until the next morning I tried to connect to my work VPN and couldn't. When I called that second day, the rep opened a ticket to backdate my software to .0168 stating this was a temp fix for VPN issues - well later that day I noticed the firmware version dropped - so I tested with Ethernet cord and it still did not work. I tried 3 resets, rebooting and searching online for self-service to update my firmware - no dice- faux pas - had to call back in to request they update to latest firmware as speeds were still good but I noticed a difference in the firmware versions. At this time, still waiting for the "push" smh to go back to .0178. In the past, with Comcast, I did not want to run an Ethernet cord so I would use my Wi-Fi seldomly- I could always connect to the VPN but if I could access the sites was hit or miss, then magically I plug in the dumb Ethernet cord and it works. So, I did the same with T-Mobile, read all the forum thread post on possible causes and fixes. Well accessing the MTU or Ports or whatever else is not something I could do, nor do I think it should even be this difficult between IpV6 and 4 - if 6 is the future then let it be! Anyways, so I was contemplating a return because if I can't use the VPN whose gonna pay my bill? Based on what I have read, unsure if it's the VPN provider, your companies own IT limitations protocols, the type of Internet connection required for the VPN to function, it seems like all are valid depending on your VPN, settings, and the ISP provider. So anyways, I really would love to have 1 bill and get rid of Comcast. So, because of the error or patch issue I would get if I turn on my work PC and it is not connected to an Internet source (Ethernet or Wi-Fi) it gives an error. I used to manually connect to Wi-Fi because when we changed VPN's it was hit or miss, so I changed it to Automatic connect to network. GlobalConnect logs in but I can't access data or my work sites, or even Google.com, I can open Outlook though lol -so I had an epiphany. I changed the setting, so it connects automatically AND I went into properties under the network name and changed the Network profile from Public to Private - then magically everything worked just fine! Smh - so is this the missing link with GlobalProtect VPN? Or my companies IT protocol for Wi-Fi? Either way 3 reboots later, I've tested, and all is well, so glad I don't potentially have to cancel T-Mobile Home Internet, or run an Ethernet cord in my home just to work - will continue to test. Now My Comcast ping ~10, with T-Mobile its ~25-45 - not a gamer so it doesn't concern me. I noticed when I do a speedtest on my work PC connected to VPN(via Wi-Fi of course) the ping was 54 and Dl was ~60-75 Mpbs - versus my personal PC on the same network was 27 ping and 399 - 465 Mbps down LOL . I have not and will not try Ethernet with the VPN anymore as Wi-Fi seems to be working and my work space is neat like I like it…
GlobalProtect VPN not working with T-Mobile
I have seen several posts about VPNs not working with T-Mobile Home Internet. What is T-Mobile's plan to address this? I contacted my corporate IT department and they said it's not their VPN. All works fine on my old ATT home internet and Verizon Hotspot (work cell). Maybe I should drop T-Mobile Home Internet and go back to ATT.
AnyConnect VPN has become too slow as of Sep 2024
I use Tmobile 5G internet and my AnyConnect VPN speeds were adequate until Sep 2024! The VPN speeds are now at best about 4 mbits/sec for download and about 6 mbit/sec upload, which is way too slow. The nominal speed, without VPN, for myTmobile 5G internet, is more than 300 mbits/sec download speeds. What has changed and how do I resolve this?
VPN and Outlook
I just got T-Mobile internet. When I log onto Outlook and VPN my email disconnects. This used to be a problem when connecting to hot spot with T-Mobile and some how it eventually resolved. I'm going to have to return the Gateway and cancel internet if I can't get VPN access to work correctly. Frustrating because I only seem to have the problem with T-Mobile. Anyone experiencing the same problem?
Slow Work VPN
I get over 100 mbps on devices in my home but when I use T-Moble 5g home internet for my work laptop which can only connect via VPN, I get under 1 mbps. If I connect my work laptop in the office to the company network I get 50-60 mbps. My company IT asked me to connect to my verizon cell phone and I get 3 mbps on the VPN. I've rebooted the router and tried steps that the IT group at work suggested but I cannot get speeds over 1 mbps on my work VPN connecting to my 5g router (either with wi-fi or with ethernet). I've seen other posts on T-Mobile's website with similar issues. Is T-Mobile prioritizing web traffic in a way that is hurting my work VPN?Anyconnect cannot work with T-mobile phone hotspot
Hello, I sometimes need to use Cisco AnyConnect on my laptop, which connects to my phone's hotspot for remote work. However, it has failed since early February. Has something changed regarding using VPN on a hotspot? Please help, and thank you very much!Unable to get mobile tethering through laptop to play/connect to online games
I've been unable to get mobile tethering through laptop to play/connect to online games. I also tried to connect to my home VPN using tethering and that's being blocked by T-Mobile as well. Anybody have any fixes for this or is it time for me to jump ship to a better carrier? I pay a lot for the additional Hotspot data, and if I can't use it to connect to the VPN for work or for gaming, then what is the point of having hotspot?
PPTP not working
My PPTP VPN connection to my work is not working with T-Mobile Home Internet service. I tried to call tech support multiple times but none of them had a clue what I was talking about. Is other people experiencing the same issue? Is there anyone able to get their PPTP VPN working on T-Mobile Home Internet? BTW, my other VPN connections like IPSec and Open VPN works.